HED Inside Sales Growth Specialist (Remote)

Sales Growth Specialist

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

The Sales Growth Specialist partners with Account Executives to provide pre-sale support for digital product sales, with a central focus on driving large digital adoptions for new customers. This includes presenting solutions and demonstrating digital products to customers in-person and virtually, building plans to deliver and support digital products, and building strong relationships with customers and partners. This position requires the ability to be on campus at least 25% of the time to interact with customers in order to be successful.

What you'll do here :

• Builds strategies to identify and win takeaway opportunities for large digital adoptions
• Builds pre-sales presentations to highlight and position products and support
• Consults with customers and Account Executives developing and delivering presentations and digital demonstrations
• Consults on implementation planning, training, and support needs and coordinates with Customer Success team to deliver the plan
• Designs usage growth strategies and coordinates with Customer Success organization to track usage
• Shares customer feedback with internal partners to support continuous improvement efforts
• Builds relationships with key Department Chairs and Deans identifying opportunities to win business at scale
• Builds and leverages relationships with IT administrators / key contacts
• Identifies and leverages advocates from existing large digital adoptions that can co-sponsor presentations, provide peer to peer support, etc. to help identify / win takeaway opportunities
• Performs other duties as needed to achieve organizational goals

Skills you will need here :

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.