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Patient Services Representative
Patient Services RepresentativeCommunity Health Centers of Burlington • Essex Junction, VT, United States
Patient Services Representative

Patient Services Representative

Community Health Centers of Burlington • Essex Junction, VT, United States
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

The Patient Services Representative is responsible for providing high-quality customer service to patients, co-workers, and all visitors to CHC. Pre and post-visit planning, patient outreach, panel management, coordination and facilitation of home visits, efficiently managing clinical patient flow including patient registration, coordinating with clinical staff, answering patient questions, and/or referring patients to other CHC services or departments. This is for our Essex and/or our Good Health Clinics.

A) Education & Experience:

  • High School Diploma or GED
  • Prior experience in a related field preferred
B) Knowledge, Skills & Abilities:
  • High-level customer service skills, including the ability to maintain an even tone in the face of conflict.
  • Good computer skills, including accurate data entry and the ability to use Microsoft Office products, including Word, Excel, and Outlook, as well as electronic scheduling systems.
  • Ability to convey detailed information clearly, ensuring others understand.
  • Ability to give full attention to what others are saying, to understand the points being made, and to ask appropriate clarifying questions.
  • Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
  • Ability to handle a fast-paced and changing environment.
  • Willingness to work in a variety of locations and service lines for shifts as needed.
CHCB employees enjoy comprehensive benefits including:
  • Flexible Spending Accounts
  • Excellent Dental and Vision coverage
  • Comprehensive Life and Disability Insurance benefits
  • 401K with contribution of 3% after one year of service
  • Continuing Education funds for licensed applicable roles
  • Combined time off
  • Eight paid annual holidays (six fixed, two floating)
  • Employee Assistance Program available to all household members
  • Local discounts and perks!


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Patient Services Representative • Essex Junction, VT, United States

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