Patient Access Liaison

Patient Access Liaison

At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you're interested in a health system that's both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite you to make your career home with us as a Patient Access Liaison on our Patient Access Management team at Garnet Health Medical Center Middletown.

Responsibilities :

• Greets, interviews or telephones patients and / or families or other representatives to obtain necessary demographic and financial information required for reimbursement of all services rendered.
• Responsible for scheduling procedures / visits for ORMC departments, and accurately obtaining required information for hospital records, governmental requirements, billing, and third-party payer needs.
• Additionally, staff will ensure that patients have all necessary information regarding their coverage and benefits related to their visit and inform patients of their financial obligations so that they arrive prepared.
• Duties also include managing work queues, communications with multiple departments, including outside physician offices, collection of deposits, co-pays and balances.
• Notify Financial Advocates of any self-pay or uninsured patients.
• Records information into computer, pre-registers patients as scheduled. Enters orders for specific ancillary services rendered.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you'll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Qualifications :