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Onboarding Brand Manager (Amazon) (Michigan)

Onboarding Brand Manager (Amazon) (Michigan)

Ballard HouseMichigan, United States, US
Hace 1 día
Tipo de contrato
  • A tiempo completo
  • A tiempo parcial
Descripción del trabajo

Position : Onboarding Brand Manager (Amazon)

Location : Remote USA, but Michigan highly preferred

Type : Full time, exempt

Compensation : $70,000$90,000 salary, paid time off, and a monthly health stipend

Overview

Ballard House is a founder-led ecommerce accelerator that partners with established brands to scale Amazon operations using our in-house logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon reseller and evolved into brand partnerships in 2023, bringing our operational experience to a select portfolio of legacy-rich, eight and nine-figure brands.

Were hiring an Onboarding Brand Manager to lead onboarding and strategy for newly signed brand partners. Youll work closely with operations and sales leadership to evaluate new brand opportunities, build and refine onboarding processes, and ensure every new partner gets off to a strong, fast start. This role is focused on transitioning new brands from signed contract to fully integrated Amazon operations. Youll collaborate with Sales to understand each brands context, then own the onboarding journey before handing them off to a Senior Brand Manager. A great candidate will be someone who can seamlessly collaborate cross-functionally, foster positive relationships with new partners, and create impactful growth for brands during early key months in new partnerships. This is a high-visibility role with direct impact on brand performance and strong exposure to company leadership. For the right person, its a launchpad into senior brand ownership and a long-term growth track.

What Success Looks Like in This Role

  • You quickly learn our current pod structure, onboarding systems, and playbooks by working alongside Senior Brand Managers and leadership
  • You take ownership of onboarding timelines, asset requests, and client expectations, ensuring smooth and professional brand transitions
  • You identify ways to improve onboarding flows, document gaps, and help shape our evolving SOPs
  • You build strong, early relationships with clients by combining Amazon fluency with a service mindset
  • You consistently hand off brands to pod leaders in a way that sets the team and the client up for long-term success

Responsibilities and Duties

  • Own implementation for newly signed brands, including integration into internal systems and completion of crucial first projects
  • Run client facing onboarding updates and strategy calls, including recommendations of top growth opportunities for next quarter (new product launches, market share growth, etc)
  • Serve as the primary point of contact for new brand partners during onboarding, with consistent communication through weekly and monthly updates
  • Collaborate with the advertising team to align campaigns with brand goals, and ensure budgets are used efficiently to drive measurable results
  • Develop and execute Amazon merchandising strategies across new brand catalogs, including listing optimization, variation structure, keyword coverage, and content enhancements
  • Analyze content strategies within owned product niches to identify opportunities and threats
  • Contribute to onboarding process improvement by identifying workflow bottlenecks, refining internal handoff points, and updating SOPs based on real-time feedback
  • Qualifications

  • 25 years of experience in brand management, marketing strategy, or consumer-focused roles, ideally within CPG, DTC, or lifestyle brands
  • 2+ years experience with Amazon Seller Central and / or Advertising Console
  • Prior experience in account management or client-facing roles, ideally with ownership of onboarding or project delivery
  • Proven track record of building and scaling brandsdemonstrated impact on brand equity, customer acquisition, and retention
  • Exceptional project management skills; able to balance multiple campaigns, vendors, and internal stakeholders without dropping the ball
  • Comfortable rolling up your sleeves in a fast-paced, often ambiguous environment. You dont wait for answers; you hunt them down
  • Excellent written and verbal communication skills; you know how to influence cross-functional teams and tell a compelling brand story
  • Bonus : Background in high-growth startup environments, private equity-backed businesses, or turnarounds. You understand speed and accountability
  • This role is for you if :

  • You think in ASINs, not just SKUs. You understand how ecommerce merchandising, and content optimization work together to win on Amazon
  • Youve owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growth
  • Youre fluent in Amazon metrics : TACoS, CVR, sessions, BSR, share of voiceyou dont just report on them, you act on them
  • Youve worked cross-functionally with supply chain, performance marketing, creative, and product teams, and know how to align execution to a P&L
  • You prefer small biz scrappy to corporate drama and committees
  • You love to win, and hate losing
  • You like to clarify the goal, then compress the timeline to completion
  • You wouldnt trade your reputation for a short-term win
  • Probably not the right fit if you :

  • Love the comfort of having an SOP for all situations
  • Rely on the team to get everything done, and dont feel confident as the doer when those times arise
  • Dont like getting into the weeds or managing details across merchandising, creative, and analytics
  • Get burned out managing multiple projects
  • Prefer to set easy goals because missing a target feels bad
  • Want clear playbooks handed to you rather than figuring things out and making your mark on building systems from scratch
  • Want to work from a beach
  • Benefits

    We invest in people who move the business forward. We offer competitive compensation and a high-trust, high-performance environment where real strategics can thrive. Perks include :

  • Paid time off and paid holidays
  • No bureaucracy or layers of managementjust clear goals and real ownership
  • Work with founders and leadership daily
  • Tools and training to help you grow in ecommerce and operations
  • A team that moves fast, wins together, and doesnt tolerate drama
  • In addition, we provide a monthly health stipend to support coverage until we transition to a full healthcare and retirement package, which is on the roadmap for 2026.

    Company Core Values

    These arent poster values. We use them to make decisions, hire, fire, and move fast. If they match how you operate, youll fit right in.

    Unimpeachable Character : Be someone others are always proud to associate with, personally and professionally

    Open and Honest : Feedback is the catalyst for growth

    Play to Win : Define what it takes to win, then do it

    Always Moving Forward : We choose relentless positivity

    How to apply

    Applications will be reviewed on a rolling basis. Were ready when you are.

    Want to rise to the top? Record a quick 13 minute video answering the two prompts below. We dont care about polishwe care about clarity, energy, and how you think.

  • Why are you interested in this position?
  • Whats something small youve learned recently that made a big difference?
  • Send your video at https : / / forms.gle / VJnBfgvEKgCVbfub6

    Interview Process :

  • Round 1 - 15 min intro
  • Round 2 - With COO
  • Round 3 - With executive team
  • Crear una alerta de empleo para esta búsqueda

    Brand Manager • Michigan, United States, US

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