Responsibilities
Greet customers and answer their questions in a friendly manner.
Process sales transactions, which may include cash, checks, cards, and other digital payments.
Issue receipts, refunds, credits, or change due to customers.
Maintain a clean and orderly checkout area.
Count money in cash drawers at the beginning and end of shifts to ensure amounts are correct.
Resolve customer complaints, guide them, and provide relevant information.
Bag, box, or gift-wrap packages as per the customer's request.
Track transactions on balance sheets and report any discrepancies.
Handle product returns and exchanges efficiently.
Requirements and Skills
Proven experience as a Cashier or in a customer service role.
Basic PC knowledge and familiarity with electronic equipment (e.g., cash register, scanners, money counters).
Strong communication and time management skills.
Customer satisfaction-oriented.
Attention to detail and mathematical skills.
Reliability and honesty.
Education, Experience, and Licensing Requirements
High school diploma or equivalent.
Previous experience in a retail environment preferred, but not required.
Training in occupational safety and health, alcohol regulations, or fraud prevention may be advantageous depending on the location.
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