Senior Amazon Director
DreamHire.comTX, USHace más de 30 días
Tipo de contrato
- A tiempo completo
- Teletrabajo
- Quick Apply
Descripción del trabajo90% of Amazon clients meet 100% of their ad spend budget. Maintain a churn rate below 7.5% per month for the Amazon department. 90% of audits are completed and followed up on within five business days. 30% of active clients leave a review on Google. 30% of clients are billed for performance bonuses. 95% of clients successfully launch within seven business days of starting, including : Onboarding calls with clients. Strategy sessions. Internal team onboarding calls. Task assignments. Produce one case study every quarter. Ensure less than 20% of client offboarding includes negative feedback. Maintain a 150% margin per team member. Cultivate and sustain long-term client relationships. Oversee client progress at key intervals (30, 60, and 90 days). Support milestone achievements and brand management initiatives. Identify and resolve ongoing client challenges, ensuring satisfaction. Lead retention efforts by providing tailored proposals, negotiating contracts, and recommending upgrades or upsells. Monitor quarterly survey responses to ensure client satisfaction. Propose strategic enhancements to improve client performance. Ensure client needs are met and contractual tasks are completed on time. Gain in-depth knowledge of clients' businesses, competitors, and marketing goals to solve business challenges. Regularly track and report client progress to confirm goals are met. Conduct account and onboarding audits based on the Account Audit Checklist. Participate in bi-weekly board reviews to : Monitor design team workload and current projects. Confirm sufficient client work across core areas (SEO, troubleshooting, design, images, copy, catalog, etc.). Ensure timely task completion and consistent progress. Track milestone progress with the brand manager. Coordinate with the brand manager for issue resolution, leaving tasks on their client board as needed. Preferred 3+ years of Amazon Seller Central experience or equivalent knowledge. Comprehensive understanding of Seller Central, including flat files, FBA, PPC, brand registry, and related tools (e.g., Helium10). 2+ years of agency experience, with a focus on dynamic client needs. At least 2 years in a management role, with team leadership, hiring, and performance management experience. Ability to thrive in a fast-paced environment, effectively managing tasks and setting priorities. Proficiency with tools like Zoom, Slack, and ClickUp (or similar project management software). Strong project management skills and enthusiasm for eCommerce. Client-focused with experience conducting calls and account management to grow Amazon sales. Yearly bonuses based on performance. Health benefits (medical, dental, and vision) after 90 days. Seven paid company holidays.
This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.
This position serves as a key operations role and represents the organization publicly.
Roles & Responsibilities
- Ensure ClickUp profiles are consistently updated correctly.
- Oversee a seamless onboarding process for new clients.
- Manage a streamlined client offboarding process, ensuring proper documentation and centralization.
- Ensure team members complete training videos as they are released.
- Responsible for executing Amazon audits.
- Manage the operation of the Amazon support desk.
- Ensure Amazon teams monitor and understand their churn metrics monthly.
- Establish clear and effective communication between account managers and clients.
KPIs
Daily Responsibilities
Requirements
Benefits
Crear una alerta de empleo para esta búsqueda
Senior Director • TX, US
Ofertas relacionadas
This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations.Build and maintain long-term relationships with clients.
Oversee client milestone – ...Mostrar másÚltima actualización: hace más de 30 días
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce.
As a trusted leader in AI, Amazon, and Salesforce innovation, we craf...Mostrar másÚltima actualización: hace más de 30 días
We're building the future of advertising and are looking for the minds to help us do it.Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer bus...Mostrar másÚltima actualización: hace más de 30 días
Join to apply for the Amazon Connect Senior Architect role at Slalom 1 week ago Be among the first 25 applicants Join to apply for the Amazon Connect Senior Architect role at Slalom Who You’ll Work...Mostrar másÚltima actualización: hace más de 30 días
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.Powere...Mostrar másÚltima actualización: hace más de 30 días
Amazon’s global cross channel, cross category marketing team (XCM), is looking for a Creative Director – Art Director to guide Amazon’s global studio, leading the conceptualization and execution of...Mostrar másÚltima actualización: hace más de 30 días
Description Amazon is seeking a senior designer to oversee visual and product design for the About Amazon website, which serves news and information about the company to external audiences.This ro...Mostrar másÚltima actualización: hace 19 horas
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs mi...Mostrar másÚltima actualización: hace más de 30 días
About the job Senior Amazon Brand Manager.GNO Partners was founded by Gal and Ouriel, who built and exited two successful Amazon brands.
We help Amazon FBA sellers scale profitably using our proven ...Mostrar másÚltima actualización: hace más de 30 días
The Keurig Dr Pepper Company has an opportunity for a Director of Sales, on our Amazon team leading our fast-growing Cold Beverage portfolio including direct ownership of our Carbonated Soft Drinks...Mostrar másÚltima actualización: hace 10 días
Description : Job Overview : The Director / Sr.Director of Biostatistics will be a key member of the Biometrics function and is responsible for working with study team members to design protocols, deve...Mostrar másÚltima actualización: hace 17 horas
Are you energized by the challenge of leading digital transformation in a dynamic, high-growth environment? As the .Director, Amazon North America.
Amazon US, Fresh, and Canada—driving scalable eCom...Mostrar másÚltima actualización: hace 10 días
Services LLC Amazon Games is looking for a Senior Producer to join us as we build exciting new casual mass market games with a multiplayer component.
You will help establish an entirely new category...Mostrar másÚltima actualización: hace 19 días
Salary : Range : $60k to $90k + Variable Bonus + Benefits.Reports To : Chief Executive Officer.Digital Advisors including 2-3 direct reports.
Any 3rd Party Vendors or Service Providers.Commerce Canal p...Mostrar másÚltima actualización: hace más de 30 días
We harness the intelligence of nature by creating clean, effective herbal remedies that target the root cause of health imbalances like helping to ease stress, support the gut, strengthen immunity,...Mostrar másÚltima actualización: hace 20 días
Job ID : 2812297 | ASSPL - Maharashtra - C32 Amazon and MX Player recently joined forces to accelerate premium free entertainment for 250 million users in India.
With this acquisition, Amazon merged ...Mostrar másÚltima actualización: hace 1 día
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers.We do this by acting as cl...Mostrar másÚltima actualización: hace 18 días
The Senior Ecommerce Manager, Amazon will report to the AVP, Amazon Account and will be directly responsible for the execution of the strategic growth plan of accounts under their scope.The Senior ...Mostrar másÚltima actualización: hace más de 30 días
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers.We do this by acting as cl...Mostrar másÚltima actualización: hace 18 días
Director of Biostatistics will be a key member of the Biometrics function and is responsible for working with study team members to design protocols, develop and write statistical analysis plans, a...Mostrar másÚltima actualización: hace 9 horas
- Oferta promocionada
Senior Amazon Director
DreamHire.comWashington, DC, USA tiempo completo
- Oferta promocionada
Director of Sales, Amazon Connect
NeuraFlashRemote, OR, USTeletrabajo
A tiempo completo
- Oferta promocionada
Senior Amazon Brand Manager
Darkroom StudiosNew York, NY, USA tiempo completo
- Oferta promocionada
Amazon Connect Senior Architect
SlalomSan Diego, CA, United StatesA tiempo completo
Director of FP&A- Amazon
SharkNinjaNeedham, MA, United StatesA tiempo completo
Creative Director - Art Director, Amazon XCM
Amazon.com Services LLCSanta Monica, California, USAA tiempo completo
- Oferta promocionada
- Nueva oferta
Senior Designer, Amazon News, Amazon News
AmazonNew York, NY, United StatesA tiempo completo
Catering Director - Amazon
Bon AppetitSunnyvale, California, United States of AmericaA tiempo completo
- Oferta promocionada
Senior Amazon Brand Manager
ScaleJetAustin, TX, USA tiempo completo
Director of Sales - Amazon
Keurig Dr PepperSeattle, WAA tiempo completo
- Oferta promocionada
- Nueva oferta
Director / Senior Director, Biostatistics
Larimar TherapeuticsBala Cynwyd, PA, United StatesTemporal
Sales Director, Amazon
GlanbiaDowners Grove, IL, USA tiempo completo
- Oferta promocionada
Senior Producer, Amazon Games
Jobleads-USSan Francisco, CA, United StatesA tiempo completo
- Oferta promocionada
Senior Amazon Brand Manager
Commerce CanalNew York, NY, USA tiempo completo
Amazon Account Director
ApothékaryUSTeletrabajo
A tiempo completo
Quick Apply
Sr. Creative Director, Amazon
MediabistroNew York, NY, United StatesA tiempo completo
Client Solutions Director, Amazon
Kepler GroupNew York City, NY, United StatesA tiempo completo
- Oferta promocionada
Senior Ecommerce Manager, Amazon
Identified Talent SolutionsLos Angeles, CA, USA tiempo completo
Client Solutions Director, Amazon
Kepler Group, LLCNew York City, NY, United StatesA tiempo completo
- Oferta promocionada
- Nueva oferta
Director / Senior Director, Biostatistics
Larimar Therapeutics CareersBala Cynwyd, Pennsylvania, USTemporal