Principal Service Designer

A company is looking for a Principal Service Designer, Aging Parents.

Key Responsibilities

Design connected family experiences across mobile and device touchpoints

Lead UI / UX design from concept to launch, creating accessible and emotionally resonant interfaces

Develop design frameworks and service blueprints to enhance cohesion across the ecosystem

Required Qualifications

10+ years of experience designing consumer-facing mobile products, with a focus on service design and UI / UX

Portfolio demonstrating expertise in journey orchestration and interface design

Experience in designing complex, human-centered ecosystems related to care or family connection

Proficiency in rapid prototyping and iteration using AI-enhanced design tools

Strong systems thinking and ability to align with cross-functional partners