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On Call Banquet Server
On Call Banquet ServerHighgate • Fort Worth, TX, US
On Call Banquet Server

On Call Banquet Server

Highgate • Fort Worth, TX, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Overview

The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Responsibilities

  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
  • Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
  • Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
  • Set all tables according to hotel standards.
  • Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
  • Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
  • Prepare room according to BEO and the various meal functions.
  • Follow all money handling procedures when serving the guest.
  • Know the menu items for each function served and able to give accurate descriptions.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Qualifications

  • High School diploma or equivalent and/or experience in hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to show initiative, including anticipating guest or operational needs.
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On Call Banquet Server • Fort Worth, TX, US

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