Customer Service / Call Center Representative

Great Day Improvements - Customer Experience Professional

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Customer Experience Professional to join our inside sales and customer experience team . In this role, you will manage inbound and outbound calls from customers across the U.S. , supporting our portfolio of home improvement products and brands .

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals . This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

• Competitive base pay + performance-based incentives .
• Comprehensive paid training to build product and sales expertise.
• Opportunities for career growth within the Great Day Improvements family of brands.
• A supportive, collaborative work culture that values customer experience and performance.

Schedule : Flexible-shifts may include evenings and weekends in addition to a traditional 8 : 30am-5pm

Pay Range - $17.00 - $18.00 per hour / pending on shift

Responsibilities

Qualifications

PAID TRAINING - EQUIPMENT SUPPLIED

Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office when deemed necessary (hybrid)

GDI is an Equal Employment Opportunity Employer

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