Police Communications Operator

THE POSITION

If you thrive on multi-tasking and making a difference, this is your calling! The Pennsylvania State Police (PSP) is looking for professional and composed individuals to fill their Police Communications Operator (PCO) positions, a role that requires managing critical information flow to support law enforcement officers. If you are driven to help others and are seeking a career of service, we encourage you to apply for this challenging and rewarding opportunity.

DESCRIPTION OF WORK

As a Police Communications Operator, our team will rely on you to establish and maintain incident information in electronic record management systems and effectively communicate with Troopers and other PCOs regarding active incidents or concerns. Your work will involve receiving calls from the general public and county 911 operators regarding emergency and non-emergency police issues. You will question callers to gather details, determine response requirements, and assign relative priorities of incidents then dispatch and relay incident information to responding Troopers. Then you will contact municipal police, fire, ambulance, towing, PennDOT, or other responders to provide incident details and request assistance and response. Your duties will also include utilizing a variety of law enforcement database resources to access, research, and maintain records. If you are looking for a challenging, rewarding career and possess excellent communication skills, PSP would like to talk to you!

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information :

• Full-time employment, 40 hours per week
• Work hours : Rotating shifts, including weekends and holidays
• Telework : You will not have the option to telework in this position.
• Salary : In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Special Requirements :

Additional Requirement :

Legal Requirements :

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.