Hospice Clinical Service Line Manager

Program Manager Clinical Service Line

Exciting Management Opportunity for our hospice team! Join us at BJC Hospice for a Program Manager Clinical Service Line role where you will be instrumental in cultivating a culture of servant leadership, devising growth strategies, and efficiently managing multiple high-priority tasks. At BJC Hospice, we offer unique care options for patients and families in challenging situations. We are in search of a dedicated individual with a profound passion for hospice care, expertise in strategic program expansion, strong supervisory abilities, and some background in hospice outpatient settings. The ideal candidate excels in a dynamic setting, demonstrating flexibility as responsibilities may entail early mornings and occasional Saturday shifts. If you are prepared to make a significant difference in the lives of patients and families, this opportunity is tailor-made for you. Come be a part of our commitment to delivering exceptional care and assistance to those in need.

BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs. BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country. Hospice, the final stage of BJC's continuum of care, is a special kind of caring for patients with a life-limiting illness. Services are provided in the comfort of the patient's home or skilled nursing facility. The Hospice staff are sensitive to the physical, psychosocial, emotional and spiritual needs of terminally ill adult and pediatric patients and their families. We provide a multi-disciplinary team of healthcare professionals and volunteers, specially trained in symptom management, pain control, counseling and bereavement services for the dying. Our Hospice services include alternative therapies such as music, art and massage therapy. Our Hospice programs provide palliative care by helping patients manage their pain and symptoms while living their lives with daily peace and dignity.

Role Purpose

The Program Manager is responsible for the development, implementation and sustainment of the overall strategic plan to the department to ensure achievement of service line objectives for growth, physician and hospital alignment and patient satisfaction.

Responsibilities

• Manages individual(s) including but not limited to : hires, trains, assigns work, manages and evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet / support the overall operational goals of the department as established by department leadership.
• Manages patient flow within department.
• Develops and adheres to departmental staffing, revenue and / or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Develops, implements and sustains the overall strategic plan for the department to ensure achievement of service line objectives for growth, physician and hospital alignment and patient satisfaction.
• Monitors and improves the performance of the department including financial outcomes, patient, employee and physician satisfaction, clinical quality and efficiency.
• Maintains knowledge of hospital and outpatient, cancer, nursing and clinical professional accreditation & certification requirements and standards, plus regulatory requirements regarding clinical licensure.
• Ensures that regulatory rules and regulations are followed.

Minimum Requirements

Preferred Requirements

Benefits and Legal Statement

BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.