Collections Associate

Collections Associate

Are you ready to make your next career move to join our team as our Collections Associate for KONE Americas? Do you enjoy maintaining detailed records of collection activities, communications, and ensure accurate contact information? Does contacting customers to collect outstanding payments motivate you? Do you thrive in areas where you negotiate payment plans and settlements within company guidelines? Are you skillful with monitoring accounts to identify overdue payments and take appropriate action (credit memos, refunds, credit holds, Notice of Intent Letter, Final Demand letter, lien waivers, etc.)? Do you demonstrate a passion for and are committed to collaboration? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Location of position : Flexible within district.

As our Collections Associate, you will be responsible for managing and collecting outstanding accounts receivables from service customers. This role ensures timely payments, resolves discrepancies, and maintains accurate records to support the financial health of the organization. You will bring 2+ years of progressive and successful experience in a collections role or a related field to KONE. You will use the knowledge gained through your bachelor's degree in Finance, Accounting, Business Administration, or a related field. (Please note, while a bachelor's degree is preferred, having a high school diploma or equivalent is required).

Hiring requirements :

• Strong communication and negotiation skills.
• Excellent problem-solving abilities.
• Ability to handle difficult conversations with professionalism and empathy.
• High level of attention to detail and accuracy.
• Proficiency in using accounting software and Microsoft Office Suite (Excel, Word, Outlook).
• Knowledge of relevant laws and regulations related to debt collection.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to handle sensitive information with confidentiality and professionalism.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

Just some of our many benefits include :

Annual Base Pay Range : The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. (Minneapolis) : $68,700 94,490. (Omaha, Oklahoma City, Sioux Falls, Wichita, Little Rock) : $61,000 83,820. (Des Moines) : $64,200 - 88,220.

KONE Annual Bonus plan at 5% Target Incentive (50 / 50) based on achievement of company goals and individual goals.

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.