Account Representative

Job Description

Job Description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Collections Representatives to join our Government team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Collections Representative

The Collections Representative will negotiate with customers to arrive at the best resolution for our clients and the company by using compassion, empathy, and respect.

Location : Must reside a commutable distance from our office on 111 W. Jackson Blvd in Downtown Chicago.

Salary : $18.50 / hour with an uncapped commission structure.

Additional Compensation and Benefits :

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer the following benefits :

• Competitive Medical, Dental, and Vision insurance from premium providers
• Paid Time Off (PTO) and Wellness Days
• 401K with company matching (available after 6 months of employment) – 100% company match up to 3% of included compensation, 50% company match of the next 2% of included compensation with 100% vesting upon eligibility.
• Company paid Basic Life Insurance, Long Term Disability Insurance, Employee Assistance Program (EAP), and Travel Assistance.
• Tuition Reimbursement after 1 year of employment
• Additional benefits such as identity theft protection, flexible spending accounts, employee recognition events, pre-tax commuter benefits, and more

DAY TO DAY

WHAT YOU MUST POSSESS

Must Have :

Nice To Have :

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Since 1968, we have been trusted partners of some of the country’s largest healthcare, utility, and government entities. Our clients benefit from our having more than 50 years in the business.

The family business Samuel Harris started more than five decades ago is now a firm comprised of more than 500 hundred employees including our Collections and Customer Care professionals. Our teams employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent" and are proud to continue our strong history of delighting clients and customers thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories. They are the lifeblood of what we do and who we are.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can feel free to be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where our employees feel valued.

We are also an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and we believe that one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws