Customer Service Representative

Job Description

Job Description

Salary : JOIN OUR TEAM!

Baldwin CPAs is an innovative public accounting firm dedicated to creating value for those we serve including our employees! We offer a competitive compensation and benefit package along with a great culture of work / life balance.

We are seeking a full-time Customer Service Representative for our Louisville, KY office. As our CSR you will be the first impression to clients, vendors, and visitors. Duties will include answering phone calls, greeting clients, vendors, and visitors, assists other team members in the accomplishment of their responsibilities. This position is akey role in our tax preparation process. Duties includeassembly of tax returns, scanning, delivery of tax returns, and e-filing, as well as other clerical and administrative duties.

Qualified candidates must have a high school diploma and preferably 1+ years of administrative and customer service experience in a professional office setting; strong written and oral communication and interpersonal skills; possess strong PC skills including intermediate knowledge in Microsoft Word, Excel and Outlook; ability to multitask; be dependable, punctual, have an upbeat personality and present themselves in a professional manner at all times. The right candidate will embrace a team culture and have a desire to serve others including clients, co-workers, and community.

This position my require overtime and some weekend and evening hours during peak tax deadline periods.

Our team enjoys a comprehensive benefit plan that includes 10 paid holidays, 4 weeks of PTO, 401(k), health, dental, vision, and life insurance and much more!

If you want to be part of a firm that has the growth and productivity of a large firm, but maintain a small firm feel, then come be part of our team! We have offices in Richmond, Lexington, Louisville, Flemingsburg, and Maysville, KY.

Baldwin CPAs is an equal opportunity employer. Were committed to full inclusion and provide reasonable accommodations for qualified individuals. Need assistance with your application or interview? Contact our HR team at 859-626-9040.

Job Type : Full-time

Pay : From $16.00 per hour

Expected hours : No less than 40 per week

Benefits :

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Vision insurance