Patient Care Advocate

A company is looking for a Patient Care Advocate II.

Key Responsibilities

Coordinate in-home services and patient enrollment for assigned programs

Handle inbound and outbound communications while maintaining service levels

Document issues and resolutions, and assist with work distribution and training

Required Qualifications

High school diploma or equivalent; 1-3 years of relevant work experience

General PC knowledge, including Microsoft Office and Internet

Ability to adapt in a dynamic work environment

Willingness to work a flexible schedule for peak call times

Proficient in timely and accurate data entry