Talent.com
Automotive Center Manager

Automotive Center Manager

Grease MonkeyCharlotte, NC, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Grease Monkey Center Manager

The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. The center manager is required to perform assistant manager duties and below :

Customer Relations

  • Welcome customers immediately in a professional manner. Explain Grease Monkey services and pricing during the Welcome, Wait / Show and Departure.
  • Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
  • Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
  • Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
  • Remind departing customers to submit feedback about their visit.
  • Thank all departing customers and remind them to return.
  • Resolve customer complaints and damage claims.

Employee Supervision and Management

  • Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required
  • Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)
  • Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use
  • Prepare payroll each pay period
  • Maintain accurate and complete employee files
  • Center Operations

  • Ensure proper execution of all activities in the service bays
  • Print and monitor daily, weekly, and monthly sales and inventory reports
  • Monitor cash register functions and credit card handling
  • Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)
  • Perform daily close-out procedure
  • Prepare weekly and monthly paperwork
  • Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts
  • Ensure cleanliness and appeal of entire site
  • Maintain safe working environment
  • Maintain physical plant, tools, equipment, inventory, supplies, and personal property
  • Other Duties and Responsibilities

  • Write and mail customer thank you notes
  • Solicit fleet accounts
  • Plan and execute local center marketing functions
  • Participate in community activities
  • Maintain required postings and records (OSHA, MSDS, federal, state, and local)
  • Qualifications

  • Skills : Business Management, Employee Relations, Customer Service, Intermediate Computing skills
  • Basic literacy (ready, writing, math skills); Verbal communication skills
  • Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
  • Previous experience managing a retail automotive center or equivalent related business required
  • Working Conditions

  • Environment : Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
  • Physical Activities : Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.
  • Benefits / Perks

  • Discounted Services for Employees
  • Flexible Hours
  • Opportunities for Advancement
  • Crear una alerta de empleo para esta búsqueda

    Center Manager • Charlotte, NC, US

    Ofertas relacionadas
    • Oferta promocionada
    Automotive Maintenance Technician

    Automotive Maintenance Technician

    Health Systems ManagementStatesville, NC, US
    A tiempo completo
    Certified Clinical Hemodialysis Technician).Certified Hemodialysis Technologist / Technician) .Patient Care Technician (PCT) . Patient Care Technicians (PCTs) at Health Systems Management support and ...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Call Center Customer Service Manager

    Call Center Customer Service Manager

    Ajulia Executive SearchRock Hill, SC, United States
    Indefinido
    Call Center Customer Service Manager.Customer service experience, with 5+ years in a leadership role within a call center environment. Call Center Customer Service Manager.This role is ideal for a s...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Inside Sales Center Assistant Manager

    Inside Sales Center Assistant Manager

    Renewal by AndersenCharlotte, NC, United States
    A tiempo completo
    Are you a persuasive communicator with a passion for sales and people?.The Assistant Inside Sales Manager position exists to manage the ISC to achieve the department's overall goals.This position r...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Shift Manager – Food Service

    Shift Manager – Food Service

    Sonic Drive-InGastonia, NC, US
    A tiempo parcial
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Mostrar másÚltima actualización: hace 18 horas
    • Oferta promocionada
    Operations Manager - Regional Distribution Center - Newton, NC

    Operations Manager - Regional Distribution Center - Newton, NC

    TargetNewton, North Carolina, United States of America
    A tiempo completo
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Shift Manager – Customer Service

    Shift Manager – Customer Service

    Sonic Drive-InGastonia, NC, US
    A tiempo parcial
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Mostrar másÚltima actualización: hace 18 horas
    • Oferta promocionada
    • Nueva oferta
    Shift Manager

    Shift Manager

    Sonic Drive-InGastonia, NC, US
    A tiempo parcial
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Mostrar másÚltima actualización: hace 18 horas
    • Oferta promocionada
    • Nueva oferta
    Shift Manager – Operations

    Shift Manager – Operations

    Sonic Drive-InGastonia, NC, US
    A tiempo parcial
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Mostrar másÚltima actualización: hace 18 horas
    • Oferta promocionada
    • Nueva oferta
    DTNA Parts Customer Segmentation Program Manager

    DTNA Parts Customer Segmentation Program Manager

    Daimler Truck North AmericaFort Mill, SC, United States
    A tiempo completo
    DTNA Parts customer segmentation manager is responsible for developing parts programs for specific end customers, including regional and national fleets, independent repair facilities, and collisio...Mostrar másÚltima actualización: hace 7 horas
    • Oferta promocionada
    Automotive Assistant Manager

    Automotive Assistant Manager

    Grease MonkeyCharlotte, NC, US
    A tiempo completo
    The Assistant Manager is responsible for performing all Center Manager function in the Manager's absence and generally acting as "second-in-command" at the center. The Assistant Manager is responsib...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Product Manager - Data Center Connectivity

    Product Manager - Data Center Connectivity

    Us Conec LimitedHickory, North Carolina, United States
    A tiempo completo
    US Conec is a global leader in the design and development of high-density optical interconnect solutions used in data centers, telecom, and enterprise networking. With a culture of innovation and en...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Automotive Technician

    Automotive Technician

    Health Systems ManagementStatesville, NC, US
    A tiempo completo
    Certified Clinical Hemodialysis Technician).Certified Hemodialysis Technologist / Technician) .Patient Care Technician (PCT) . Patient Care Technicians (PCTs) at Health Systems Management support and ...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    • Nueva oferta
    Shift Manager – Hospitality

    Shift Manager – Hospitality

    Sonic Drive-InGastonia, NC, US
    A tiempo parcial
    Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...Mostrar másÚltima actualización: hace 18 horas
    • Oferta promocionada
    • Nueva oferta
    Manager of Fleet Assets and Engineering Support

    Manager of Fleet Assets and Engineering Support

    Duke EnergyCharlotte, NC, US
    A tiempo completo
    More Than A Career - A Chance To Make A Difference In People's Lives.Build an exciting, rewarding career with us help us make a difference for millions of people every day.Consider joining the Duk...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Auto Body Technician - Flat Rate

    Auto Body Technician - Flat Rate

    Crash ChampionsMatthews, NC, US
    A tiempo completo
    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Used Car Sales Manager Toyota of Rock Hill

    Used Car Sales Manager Toyota of Rock Hill

    Group 1 AutomotiveRock Hill, South Carolina, USA
    A tiempo completo
    Experienced Used Car Sales Manager.We build our success on the success of others and the ideal candidate for this role not just a manager but a leader who motivates inspires and guides those who re...Mostrar másÚltima actualización: hace 2 horas
    • Oferta promocionada
    Warranty Service Manager

    Warranty Service Manager

    David Weekley HomesWaxhaw, North Carolina, USA
    A tiempo completo
    David Weekley Homes is seeking a Warranty Service Manager to join our Charlotte team focusing on communities on the south side of Charlotte. This position requires someone who is a self-st...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Product Manager Power Tools

    Product Manager Power Tools

    Chervon North AmericaMooresville, North Carolina, United States
    A tiempo completo
    Chervon is one of the world’s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is...Mostrar másÚltima actualización: hace más de 30 días