Sr. Project Manager, Strategic Initiatives

Sr. Project Manager

Hims & Hers is seeking a Sr. Project Manager to join the Order Management team and will report to the Director of Order Management. This is a highly cross functional role and external-facing. Your work will ensure strategic initiatives are implemented in alignment with operational and company goals, ultimately ensuring on-time delivery and operational excellence across the network.

Responsibilities :

• Lead end-to-end execution of high-impact initiatives that align with business objectives; concept to completion, ensuring timely delivery and high quality project deliverables.
• Develop and manage new and existing external pharmacy partnerships including establishing standardized processes and best practices, development of KPIs, identifying areas of improvement - process or systematic, leading recurring business reviews and serving as primary point of contact.
• Drive performance of external pharmacy partnerships for key milestones to ensure on time customer delivery and operational goals.
• Collaborate with cross functional groups, including but not limited to Pharmacy Partners, Operations, System Product teams, CareOps (CX and Telemed) and balance stakeholders, customer, clinical and business needs.
• Own clear and regular communication on progress, potential blockers and escalations with relevant stakeholders, including Operations senior leadership.
• Continuously monitor and analyze performance to identify patterns, trends and opportunities for improvement and implement recommendations.
• Document issues, decisions, and process changes to ensure transparency and continuous improvement.

Qualifications :

Our Benefits (There are More But Here Are Some Highlights) :

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to applyeven if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability.