Call Center Assistant ManagerVirtualVocations • Redding, California, United States
Call Center Assistant Manager
VirtualVocations • Redding, California, United States
Hace más de 30 días
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Service Center Assistant Manager (Call Center).
Key Responsibilities
Manage and supervise call center operations and staff, ensuring quality service
Coach and train agents on sales and servicing techniques while monitoring performance metrics
Assist in budget planning and drive innovation within the department
Required Qualifications
Three years of related experience in a call center supervisory role
Two-year college degree or equivalent specialized course of study
Advanced skills in Microsoft Office and basic computer operating skills
Thorough knowledge of credit union policies and procedures
Ability to coach, lead, and promote teamwork among staff
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Call Center Manager • Redding, California, United States
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