Senior Manager, Global Commissions

Senior Manager, Global Commissions

Instructure is seeking an experienced and meticulous Senior Manager of Global Commissions to lead our commissions team and oversee all aspects of our sales incentive compensation programs. This is a critical leadership role responsible for ensuring the timely and accurate calculation and payment of commissions for our global sales organization.

You will manage a distributed team of four, including two remote analysts in the United States and two analysts in the Philippines. This role requires a hands-on leader who can drive process improvements, implement robust controls, and serve as the subject matter expert for all commission-related inquiries. If you are a strategic thinker with a passion for operational excellence and team leadership, we encourage you to apply.

What You'll Do :

• Team Leadership & Development : Lead, mentor, and develop a high-performing, geographically distributed team of four commission analysts. Foster a collaborative and supportive team environment that promotes professional growth.
• Commission Calculation & Administration : Oversee the end-to-end administration of sales commissions for approximately 500 global employees across more than 10 unique compensation plans. Ensure all commissions are calculated accurately, verified, and paid on time each cycle.
• System Management : Serve as the primary system administrator for our Incentive Compensation Management (ICM) tool, Performio. Manage system configuration, data integration, and troubleshoot any issues to ensure system integrity and efficiency.
• Plan Updates & Maintenance : Lead the periodic, generally annual, process of updating and implementing changes to commission plans within Performio. Collaborate with Sales Leadership, Finance, and HR to ensure plan designs are translated accurately into system calculations.
• Process Improvement & Control : Develop, document, and implement robust controls, policies, and procedures to govern the entire commissions process. Continuously identify opportunities for process automation and efficiency to enhance accuracy and reduce manual intervention.
• Reporting & Analysis : Prepare and present detailed commission reports, dashboards, and financial accruals for leadership. Provide insightful analysis on sales performance, commission expenses, and the effectiveness of incentive plans.
• Cross-Functional Collaboration : Act as the primary point of contact for all commission-related matters. Work closely with Sales, HR, Payroll, and Finance teams to resolve discrepancies, answer inquiries, and ensure seamless cross-departmental workflows.
• Compliance & Auditing : Ensure strict adherence to company policies, plan documents, and internal controls (e.g., SOX). Support internal and external audits of the commission process.

What You Will Need To Know / Have :

It Would Be A Bonus If You Also Had :

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$140,000 - $169,000 a year

This range reflects our target hiring range, with flexibility based on experience, skills, and market factors.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate. All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws. Any attempt to misrepresent personal or professional information will result in disqualification.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.