Program Director

Job Description

Job Description

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).

Department Overview

The Supportive Housing Program provides permanent and affordable supportive housing to individuals with psychiatric disabilities and low-income community residents. Each tenant in the program holds his or her own lease and is protected by all the statutes that apply to any New York City tenant living in a rent-stabilized apartment.

Position Overview

The Program Director oversees the provision of supportive housing to tenants. This includes responsibility for the general welfare of tenants and assuring that services are provided to tenants within the limits of the program’s mission and consistent with the needs and desires of individual tenants. Specific tasks toward these ends are assuring that the program meets funders’ and the agency’s standards for program census, service delivery, staffing, and record keeping; establishing and maintaining an environment for tenants and staff that is consistent with agency values; monitoring the maintenance of the physical plant; supervising program and front desk staff; collaborating with other departments; and developing and maintaining relationships with community members and organizations.

Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Bachelor’s Degree in related field preferred – work experience within field may be substituted for degree.
• Minimum of three years working in supportive housing with people who have a history of homelessness / substance abuse / psychiatric diagnosis, etc, preferred.
• Previous supervisory experience.
• Must be fingerprinted and cleared by the Office of Mental Health (OMH).
• Knowledge of psychiatric disabilities and of substance abuse.
• Commitment to recovery-oriented practice.
• Skill in articulating program goals.
• Capacity to monitor details of program operation
• Excellent oral and written communication skills.
• Strong organizational skills.
• Demonstrated leadership skills and ability to work as part of a team.
• Ability to utilize various computer programs, specifically Microsoft Word and Excel.
• Be creative and flexible.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position
• Skilled in conflict mediation / negotiation and have an assertive approach to problem solving.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org / jobs.

Community Access is an Equal Opportunity Employer. M / F / D / V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health

services. www.communityaccess.org