Part-Time Patient Coordinator at Yenne & Schofield Orthodontics

Job Description

Job Description

Description : Patient Coordinator

Location : Salem, OR – Have a Great Smile (160 Ramsgate Square, Suite 100, Salem, OR 97302)

Reports To : Office Manager

Position Overview :

The Patient Coordinator is the welcoming face of our practice and plays an essential role in ensuring a positive patient experience. This position manages front desk responsibilities, assists with scheduling and insurance, and supports smooth communication between patients and the orthodontic team.

Responsibilities :

• Greet patients and families warmly upon arrival and departure.
• Manage check-in and check-out processes, including paperwork and updating patient records.
• Verify insurance eligibility, explain coverage details, and assist with pre-authorizations.
• Schedule, confirm, and follow up on patient appointments.
• Collect and record payments; post them accurately in the system.
• Communicate treatment and financial information clearly to patients.
• Collaborate with clinical and financial staff to ensure smooth office operations.
• Maintain a clean, organized, and professional front desk and waiting area.
• Handle patient information in compliance with HIPAA and office policies.

Qualifications :

Requirements :