Educator, Diabetes

Job Summary

Under general supervision, assists in developing and implementing comprehensive diabetes patient education program. In collaboration with unit based leadership, the CNE assists with patient and family education and staff training. Assists with ongoing program assessments and assures patients and families receive education that is evidence based and meets community and national standards. Additionally, the CNE participates in the coordination and facilitation of interdisciplinary patient centered diabetes care across the continuum.

Essential Functions:

• General Operations: • Serves as a resource for patient-directed Diabetes Self-Management Education, Support and Training. Utilizes knowledge and skills to support informed decision making, self-care behaviors, problem solving, and collaboration with health care team to improve clinical outcomes, health status and quality of life. • Supports the staff providing diabetes education as a coach, mentor and clinical expert. • Collaborates with the interdisciplinary team to assess blood glucose monitoring and pattern management. Collaborates in the use of diabetes medication therapies to achieve and maintain optimal glycemic control. • Assists the interdisciplinary care team to assess patient related social, economic, and cultural aspects (including health literacy, barriers to learning, and readiness to learn) in applying/adhering to diabetes self -management. • Provides individual patient education and diabetes management (including, but not limited to medication titration per physician-approved protocol) services in ambulatory clinic setting. • Acts as a professional educational resource to the interdisciplinary patient care team. • Demonstrates an understanding of assessment findings as they relate to disease processes and continuum of care; relates findings to multidisciplinary team. • Evaluates practice in relation to professional standards, statutes, regulations, hospital and departmental policies, order sets, protocols, and standards of care. • Enhances professional growth and development through participation in educational programs, reviewing current literature and attending inservice/staff meetings. • Documentation: ◦ Documents the outcomes of the educational process ◦ Adheres to the Denver Health principles of Informing Clinical Practice, Improving Population Health, and Personalizing Care. ◦ Performs documentation audits. (45%)
• Collaboration: • Works with Management Team to meet diabetes program goals. • Collaborates with leadership to improve quality and efficiency throughout the continuum of clinical care. • Assists with research into professional and community practice standards, technology, and clinical innovations for improved service within assigned care area. • Maintains close, effective and accurate communications with the interdisciplinary team. Accumulates and articulates information needed. • Coordinates care with multidisciplinary team. • Interacts with colleagues and the public in a manner consistent with the standards set forth in “Excellence of Service” and the mission of Denver Health. • Participates in the peer review process. (15%)
• Data Analysis: • Systematically analyzes and interprets the needs assessment data using an expert knowledge base to formulate a diabetes education/competency program plan that is based on desired outcomes. • Integrates research behaviors into clinical practice by demonstrating awareness of research findings, identifying areas of practice that can be improved trough research utilization and assisting in research. • Collects data to promote improvement. • Demonstrates an understanding of assessment findings as they relate to specific patient populations and contractual obligations. (15%)
• Implementation/Outcomes: • Guides students and practicing nurses, identifies their learning needs, strengths and limitations, and select learning opportunities that will build on strengths and overcome limitations. • Designs, implements, and evaluates the diabetes program that meets the learning and competency development needs of patients/family and clinical staff. (10%)
• Safety/Quality: • Practices sound safety and infection control practices according to agency policies and procedures; Identifies safety and infection control issues. • Evaluates quality, effectiveness and efficiency of nursing care provided. • Performs qualify control on appropriate systems and equipment. • Promotes quality care by redefining priorities for care based on evaluation of patient/family response or changing condition. • Provides a safe environment for all patients. Assures proper patient positioning and patient care throughout the patients stay. • Evaluates practice in relation to professional standards, statutes, regulations, hospital and departmental policies, and standards of care. • Assumes accountability for achieving goals set jointly with the manager and educator for the next evaluation period. (10%)
• Ethics: • Delivers care in a nonjudgmental, nondiscriminatory manner that preserves patients’ rights. • Acts as a patient advocate. • Assures patient privacy before, during and after procedures. (5%)
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. (0%)
• Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Values of Trust, Respect, & Excellence and the Standards of Behavior. (0%)
• Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a patient’s care. (0%)
• Adheres to Denver Health and departmental attendance guidelines. (0%)

Education:

• Bachelor's Degree Required

Work Experience:

• 1-3 years Typically, two years of professional nursing experience, including current, practical experience as a diabetes educator Required and

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required and
• RN-Registered Nurse - DORA - Department of Regulatory Agencies Required

Knowledge, Skills and Abilities:

• Bilingual (Spanish) preferred.
• Knowledge of staff education and professional nursing principles, practices, concepts, and procedures.
• Has knowledge of relevant educational content and appropriate delivery methods.
• Ability to develop and facilitate relevant and effective education for adult learners.
• Knowledge of standards, polices and procedures of the agency.
• Knowledge and utilization of a variety of educational modalities.
• Knowledge of performance improvement.
• Skill in the development, implementation and evaluation of education programs, competency, policies, procedures and standards of care.
• Ability to identify learning needs and assist with meeting those needs.
• Ability to collaborate with members of the multidisciplinary team and colleagues in the Ambulatory Care setting in assessing, planning, implementing and evaluating diabetes education programs/competencies to facilitate safe patient care.
• Ability to identify and collaborate with content experts to develop activities to facilitate learners’ achievement of the educational objectives.
• Ability to use computers and computer systems.

Shift

Work Type

Regular

Salary

$36.36 - $56.36 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.