Partner Success Manager | Remote | LATAM Only | 81130

About us :

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities

Our Client :

Our client is digital growth agency based in Cleveland, Ohio, specializing in helping companies in the stone, countertop, kitchen and bath, and home improvement industries attract more leads and grow revenue. The company delivers full funnel marketing solutions, including website design, SEO, paid advertising, automation, and analytics, all tailored to generate measurable business results.

About the Role :

The Partner Success Specialist will play a critical role in ensuring a seamless and positive experience for our clients from the moment they sign on. This role is a hybrid of project management, technical support, and client relationship management, acting as the bridge between sales, marketing, and the client. You will be the primary point of contact for new clients, guiding them through the onboarding process and setting the foundation for a long-lasting, successful partnership.

Key Responsibilities :

​Client Onboarding & Integration :

• ​Lead the client onboarding process, from the initial introduction call to the final handoff to the Marketing Advisor team.
• ​Set clear expectations with clients, providing them with welcome materials and a full overview of our process.
• ​Review and process client onboarding questionnaires to gather all necessary information.

​Technical Account Setup & Access Management, during onboarding

​Reporting & Analytics Configuration, during onboarding

​Process Improvement & Documentation :

Requirements

Benefits

This position is only open to candidates residing in Latin American (LATAM) countries, such as : 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪

❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.

📄 Resumes must be submitted in English.

🚫 Applications that do not meet these criteria will be automatically rejected