Police Officer, CRO

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The Community Resource Officer's Policing Services main duty is to perform general duty law enforcement work to protect life and property through the City, but more importantly, the specified areas officer may be assigned. Specialized law enforcement work requires additional training and journey level experience.

Distinguishing Features of the Class

An employee in this field must exercise judgement, initiative and calm control when performing duties; frequent public contact, which requires tact, firmness and decisiveness. Work involves significant independence of action and judgement. Employee performs a full range of general law enforcement duties. Work includes patrolling a specified area of the City during an assigned shift in a police car, bicycle, or on foot; preventing, detecting, and investigating disturbances and crime; performing traffic control work; apprehending suspects; and executing related assignments. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from superior officers. Employee may be subject to hazards associated with law enforcement work including working in both inside and outside environments, in extreme hot of cold weather, and exposure to various hazards such as dangerous persons, loud noises, and hazardous spills with fumes, oils, gases, or flammable liquids. As Community Resource Policing (CRO) officer, work is performed under the general supervision of the Administrative Sergeant in the Administrative & Support Division; and when working regular patrol duties, employee would be under direct supervision of the shift Sergeant. Employee is evaluated through observation, discussion and review of reports for adherence to laws, department procedures, community feedback and acceptance, and proper judgement. Community Resource Officer (CRO) could also be evaluated by the Federal Government Grants Program.

Duties and Responsibilities

Community Engagement & Outreach

• Develops and maintains positive relationships with community members, organizations, businesses, and schools.
• Coordinates and participates in community meetings, forums, and events to build trust and strengthen partnerships.
• Serves as a liaison between the police department and local stakeholders to address concerns and improve public safety.
• Plans and conducts safety presentations, workshops, and outreach programs on crime prevention, drug awareness, and personal safety.
• Implements initiatives focused on reducing juvenile delinquency and supporting at-risk youth through mentorship and resource referrals.
• Distributes educational materials and resources to promote awareness of crime trends, safety tips, and department services.

Program Development & Coordination

Problem-Solving & Support Services

Internal Collaboration & Reporting

Recruitment and Selection Guidelines

Knowledge, Skills, and Abilities

Physical Requirements

Desirable Experience and Education

Special Requirements

Special Note

This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

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