Training & Compliance Manager

Training & Compliance Manager

The Training & Compliance Manager ensures consistent, high-quality service delivery across corporate offices, assembly plants, and distribution facilities for a leading automotive manufacturer in the Americas. This role focuses on monitoring KPIs, managing training programs, maintaining accurate training records, and ensuring compliance with operational standards. The manager uses dashboards and reporting tools to track performance, align with regional objectives, and drive continuous improvement across multiple locations.

Key Responsibilities

• Operational Performance & Compliance
• Develop and implement procedures to maintain consistent service levels in alignment with corporate policies and industry best practices.
• Monitor site performance through KPIs, dashboards, audits, and compliance reviews, addressing deficiencies promptly.
• Conduct regular audits of training records to ensure accuracy, completeness, and compliance with requirements.
• Ensure completion of all new hire training, client-mandated training, and annual refresher programs.
• Maintain overall compliance with contract requirements, including operational, safety, and administrative standards.
• Collaborate with the Client Security Center (CSC) to leverage dashboards, track metrics, and support the vision and CEP in conjunction with regional objectives.
• Training & Development
• Design, deliver, and evaluate training programs for systems, processes, and site procedures.
• Partner with site supervisors and managers to implement site-specific and refresher training programs.
• Support ongoing employee development through coaching, mentoring, and skills training.
• Stakeholder & Team Collaboration
• Serve as the primary liaison with corporate leadership and local site management teams.
• Build strong working relationships with supervisors, project managers, and account teams to align on operational needs.
• Provide clear, timely updates on service delivery, compliance results, and training progress.
• Administrative & Reporting Duties
• Maintain and report on compliance metrics, training records, staffing data, and KPI performance.
• Prepare monthly performance summaries detailing hours, compliance status, and improvement initiatives.
• Assist in process improvement, governance, and cost management initiatives as assigned.
• Decision-Making & Leadership
• Exercise sound judgment in urgent and complex situations.
• Work independently to manage priorities, ensuring leadership is informed of key developments.
• Proactively identify and implement solutions to improve service delivery, training outcomes, and operational compliance.

Securitas offers a competitive starting salary of $65,000 / year, commensurate with experience, plus a full benefits package that includes :

Qualifications :

Why Join Us :

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."