General Manager

Job Title

General Manager

Schedule

Full-Time

Work Style

On-Site Only (This is a boots‑on‑the‑ground leadership role!)

Compensation

Bonus : 10% performance‑based bonus potential

Who We Are

At Smart City Networks, we don’t just support technology, we power the connections that make the biggest events in the country possible. For more than 40 years, we’ve been the behind‑the‑scenes tech partner for convention centers, trade shows, and conferences, supporting over 3,000 events annually, from Fortune 500 product launches to global political summits. With a national footprint and a team of more than 170 professionals, we provide the infrastructure and service that keeps the conversation going, securely, reliably, and at scale.

About The Role

As the General Manager at one of our premier facilities, you will oversee every operational detail, from technical services and team leadership to customer experience and budget control. You’ll work side‑by‑side with clients, vendors, and internal departments to deliver high‑performance solutions with a personal touch. This is a hands‑on, high‑impact leadership role for someone who thrives on relationship management, operational excellence, and strategic thinking.

What You’ll Do

• Lead all day‑to‑day operations at your assigned facility, managing teams, equipment, and service delivery for events and permanent tenant support
• Supervise and mentor department managers (Operations, Customer Service, etc.) to ensure operational success
• Build strong, professional relationships with venue staff, show management, exhibitors, and permanent clients
• Oversee project planning, staffing, installation timelines, and budget compliance
• Monitor and control labor, materials, cost performance, and asset management across all services
• Conduct annual performance evaluations and provide coaching and development to team members
• Resolve technical or customer issues quickly and professionally, keeping events and installations running smoothly
• Ensure Smart City’s products and services are delivered with excellence and aligned with client needs
• Maintain consistent communication with national leadership on facility updates, challenges, and wins
• Represent Smart City’s values and standards as the primary facility contact
• Perform additional duties as assigned

What You’ll Bring

Perks & Benefits

We believe in supporting the whole employee, personally and professionally. Here’s what we offer :

Other Important Details

Equal Opportunity Employer

Smart City Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations in the application process, please contact us at HR@smartcity.com or 702-943-6000 .

Apply Today

Lead the team. Set the tone. Drive the experience. Apply today to help shape the events that shape the world.

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