Collections Representative I

Collections Representative I

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Hawthorne, NY

3 Months

Payrate : $22 / hr

This is an on-site position

Length of the project is 2 months initial duration with an option to be extended and to become FTE.

1-3 years of experience

Customer support, Collections or directly related experience

Proficient on Excel

Ability to handle high volumes of work, must be able to multitask and still remain focused.

Responsibilities :

• Reviews open invoices to identify delinquent accounts.
• Initiates collection calls.
• Researches account discrepancies.
• Communicates collection results / problems with national Account Managers.
• Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.
• Makes applicable notes in system as to any pertinent collection activity or customer contact. Other duties as assigned.