This is the perfect position for someone that is professional, detail oriented, and enjoys assisting others.
This is not a remote or hybrid position.
Work hours : Monday-Friday 8 : 00am-5 : 00pm (1 Hr lunch)
Responsibilities :
- Engage visitors, employees, and executives in a way that makes them feel warmly welcomed and
assisted in a helpful and timely manner
Connect with Executives and Executives Assistants and support teams to proactively anticipateneeds, identify issues, and deliver creative solutions
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.Act as a central point of contact, providing information and wayfinding for the campus, services, andactivities
Actively monitor and maintain the workspaces, lobby, and meeting areas, to ensure an environmentthat is safe, clean, organized, and reflects brand standards
Check all resource scheduler panels to ensure that they are in working order. If not, reach out to theappropriate team to resolve it.
Collaborate with all services within the facility and work with facilities management to ensure a safeand comfortable work environment
Create work orders for custodial, maintenance, safety, and security concerns through the appropriatechannels / systems
Implement and monitor standards of service to meet and exceed expectationsWork across teams to proactively communicate and prepare for meetings and events, to anticipateand address concerns, and to ensure operations without incident
Coordinate catering and other meeting requests.Identify potential risks and escalate, as appropriate, to ensure no privacy breech, securityincident or disruption to the Client's operations occur
Perform ad hoc assignments and administrative support for seamless and timely delivery ofServices
Qualifications :
Minimum 1- 2 years of previous customer service, security, or hospitality-related experiencePeople Person : The best part of serving others is creating experiences for them that go beyondthe expected
Flexibility and positive attitude in managing shifting daily prioritiesExcellent Communicator : Providing amazing experiences requires the ability to communicateprofessionally through the spoken and written word. Fluency in English required
Knows how to multi-task and prioritize while ensuring consistent and elevated guestexperiences and accuracy
Working knowledge of a range of information technology tools and platformsWorking knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)Ability to perform minimal physical activity such as carrying small packagesJob Posted by ApplicantPro
