Billing Support Specialist

Billing Support Specialist Position Summary :

We are seeking a detail-oriented and customer-focused Internal Biller to join our team. This position is responsible for managing billing queues, responding to patient and provider inquiries related to billing, and supporting the overall revenue cycle process. This is a in-office position that supports our Reston, Fairfax, Lake Ridge, and Stafford offices .

Billing Support Specialist Essential Functions / Responsibilities (other duties may be assigned) :

• Process and manage daily billing queues in the billing system
• Answer and respond to incoming billing-related phone calls from patients, providers, and internal stakeholders
• Research and resolve billing issues or discrepancies in a timely manner
• Assist with patient account reviews and follow-up on outstanding balances
• Work collaboratively with the revenue cycle and billing teams to support smooth operations
• Maintain accurate records of billing activities and communications
• Escalate complex billing issues to appropriate team members or leadership
• Provide excellent customer service in all interactions
• Perform other related duties as assigned

Billing Support Specialist Required Skills and Experience :

Billing Support Specialist Physical Requirements :

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly :

Billing Support Specialist Benefits Offered :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.