Manager, Vendor Relationship Management

Vendor Relationship Management Manager

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Vendor Management is responsible for overseeing strategic managed services contracts for their functional partners. Ensures contract terms are followed while reviewing and approving changes. This job family develops and drives relationships between internal stakeholders and vendor partners while meeting business objectives and optimizing vendor performance.

The Manager, Vendor Relationship Management will support Cardinal Health's Global Business & Finance Services (GBFS) governance model with Genpact and other strategic partners. This role ensures day-to-day execution of governance processes, adherence to contractual obligations, and early identification of risks. The Manager, Vendor Relationship Management drives discipline across governance forums, ensures accurate reporting, and serves as a trusted coordinator between GBFS leaders, business stakeholders, and vendor delivery teams.

Responsibilities

Governance Execution

• Manage day-to-day governance cadences across Tier 1 and Tier 2 relationships (e.g., meeting coordination, agenda prep, action follow-up).
• Ensure compliance with the governance calendar, templates, and escalation paths.
• Maintain and update standardized trackers (RAID logs, dashboards, issue / action registers).

Performance Management

Issue & Risk Management

Stakeholder Engagement

Continuous Improvement

Success Profile

Detail-oriented operator who ensures governance rigor is applied consistently. Strong relationship builder who can influence without authority. Trusted "control tower" support for leadership (ensuring no surprises, and all issues are tracked and escalated appropriately). Continuous learner who looks for opportunities to improve governance processes and tools.

Qualifications

Bachelors degree in Business, Supply Chain, Finance, Operations or related field, or equivalent work experience, preferred. 8-12 years of experience in vendor management, governance, outsourcing, or business services, preferred. Strong project management and coordination skills; ability to drive disciplined follow-through. Familiarity with outsourcing contracts, SLA frameworks, and performance metrics. Excellent communication skills; able to work across functions and cultures. Strong analytical skills; proficiency in Excel, Power BI, or similar reporting tools, preferred.

What is expected of you and others at this level

Manages department operations and supervises professional employees, front line supervisors and / or business support staff. Participates in the development of policies and procedures to achieve specific goals. Ensures employees operate within guidelines. Decisions have a short term impact on work processes, outcomes and customers. Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management. Interactions normally involve resolution of issues related to operations and / or projects. Gains consensus from various parties involved.

Anticipated salary range : $87,700-$131,565. Bonus eligible : Yes. Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage. Paid time off plan. Health savings account (HSA). 401k savings plan. Access to wages before pay day with myFlexPay. Flexible spending accounts (FSAs). Short- and long-term disability coverage. Work-Life resources. Paid parental leave. Healthy lifestyle programs.

Application window anticipated to close : 11 / 29 / 2025. If interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.