Agency Inquiry Consultant

A company is looking for an Agency Inquiry Consultant I - (Remote).

Key Responsibilities

Proactively develop and distribute clarifying materials that address recurring inquiries

Track inquiries via the Finance Log tool and assist in creating inquiry metric reporting

Support business partners and agency owners with timely and accurate responses to inquiries

Required Qualifications, Training, and Education

Early career professional experience in administrative or support services

Ability to work independently and remotely

Experience in data tracking and reporting

Familiarity with agency programs and related inquiries

Experience in customer service roles