Supervisor, Business Operations

Business Operations Supervisor

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

As a Business Operations Supervisor, you will be responsible for assisting the Manager of Business Operations with all aspects of delivering quality support for our Sales and Marketing processes. You will not only provide exceptional support to all guests and business partners, but also ensure that same level of service is met by your team. You are responsible for the implementation and adherence to operational processes and procedures, protection of company assets, deployment of new initiatives, and cultivating partnerships with all teams onsite. As part of the Business Operations team, you help support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to :

• Deliver exceptional and consistent customer service to our guests, business partners, and team
• Implement new processes to improve customer service
• Protect data when interacting with our guests to ensure they receive the best experience with us
• Protect and audit company assets by consistently adhering to our policies and procedures
• Ensure your team is up to date on all operational procedures that govern our business
• Lead and / or coordinate the training of new hires and new business initiatives
• Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends
• Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalate appropriately to leadership
• Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources

How You'll Be Rewarded :

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include :

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.