Confirms equipment is functioning to company standards
Ensures that the system is complete (accessories, additional components, etc.)
Provides feedback to the Senior QA Technician and Warehouse Manager on all discovered issues or defects
Maintains record of all testing reports and calibration data
Customizes imaging equipment to customer order
Requests all necessary components to convert the incoming unit per order
Performs all testing tasks and calibration
Completes all paperwork on spare parts requested and provides results to the Senior QA Technician / Warehouse Manager
Repairs equipment from customer returns
Requests all necessary spare parts
Completes all paperwork on parts in and out, provides results to the Senior QA Technician / Warehouse Manager
Completes the all-final checking procedures per the QA Department standards
Maintains a clean work area
Collaborates with other departments : Customer Service, RMA, Shipping, and Parts
Maintains current knowledge of all company products and all other matters that affect the dental industry
Monitors workflow when the manager / supervisor is not available
Ensures all processes and protocols are being followed
Meets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures
Adheres to Company policies, procedures and directives regarding standards of workplace behavior in completing job duties and assignments
Repairs, troubleshoots, and updates computers to company standards
Performs other duties as assigned
MINIMUM QUALIFICATIONS :
Training and Experience
High School Diploma / GED
Warehouse experience
Proficient with Computers including Microsoft Office
Basic networking skills (preferred)
Knowledge, Abilities and Skills
Ability to use hand tools and power tools
Self-motivated, enthusiastic and willing to learn
Proven organizational skills and ability to meet targets, goals, timelines, etc.
Excellent verbal and written communication skills
Detail-oriented
Forklift certified (preferred) If not certified, must become certified within 3-months of hire
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Quality Assurance Technician • Charlotte, NC, United States
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