Talent.com
Service Delivery Manager – PayPal
Service Delivery Manager – PayPalDS Technologies Inc • San Jose, CA, US
Service Delivery Manager – PayPal

Service Delivery Manager – PayPal

DS Technologies Inc • San Jose, CA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.

DS Technologies Inc is looking for Service Delivery Manager – PayPal role for one of our premier clients.


Job Title: Service Delivery Manager – PayPal
Location: San Jose, CA (Onsite/Hybrid)
Preference: Diversity (Female) Candidates
Position Type: Contract
Only W2


Role Overview


We are seeking a highly experienced Service Delivery Manager with deep expertise across data platforms, cloud migrations, BI modernization, and GenAI/Agentic AI/AIOps delivery. The ideal candidate will bring 10+ years of leadership experience driving large-scale, complex transformation programs in enterprise environments. This role requires strong delivery ownership, strategic stakeholder engagement, and hands-on governance for data and AI initiatives.


Key Responsibilities:


1. Project Planning & Execution
  • Define project scope, objectives, roadmaps, and deliverables with business and technical leads.
  • Build and manage project plans, schedules, budgets, and resource models.
  • Track and ensure on-time, on-budget delivery of all phases and milestones.
  • Drive end-to-end execution of data transformation, cloud modernization, and GenAI/Agentic AI programs.
2. Team & Stakeholder Management
  • Lead and collaborate with cross-functional teams including:
    data engineers, BI developers, cloud teams, analysts, and product owners.
  • Enable seamless communication between technology and business stakeholders.
  • Conduct recurring stakeholder reviews and provide updates to senior leadership.
3. Risk & Issue Management
  • Proactively identify and track project risks, dependencies, and blockers.
  • Build risk mitigation plans and ensure timely issue resolution.
  • Escalate critical risks and drive a culture of continuous improvement.
4. Quality & Compliance
  • Ensure full adherence to enterprise data governance, compliance, and security standards.
  • Oversee solution testing, UAT, validation, and production release cycles.
  • Maintain high-quality standards for data integrity, accuracy, and reliability.
5. Reporting & Documentation
  • Maintain comprehensive project documentation:
    project plans, RAID logs, decision logs, and lessons learned.
  • Deliver periodic status reports, dashboards, and executive summaries.
  • Track KPIs and operational metrics to drive accountability and improvement.
Required Skills & Experience


  • 10+ years in project management or service delivery roles across data, cloud, and analytics ecosystems.
  • Proven delivery experience in:
    • Data warehouse and data lake implementations
    • BI/reporting platform development
    • Legacy-to-cloud data platform migrations
    • Data governance and compliance frameworks

  • Strong knowledge of SQL, ETL pipelines, data warehousing, BI tools, and analytics platforms.
  • Hands-on familiarity with AWS, Azure, or GCP cloud ecosystems.
  • Mandatory: Experience delivering GenAI solutions, Agentic AI workflows, or AIOps, beyond basic chatbots.
  • Excellent communication, leadership, stakeholder management, and documentation capabilities.
  • Ability to thrive in fast-paced, distributed, cross-functional environments.

Crear una alerta de empleo para esta búsqueda

Service Delivery Manager – PayPal • San Jose, CA, US

Ofertas similares

Senior IT Strategy & Delivery Manager

VisaMountain View, CA, United States
A tiempo completo

A global payments technology leader based in California is seeking a Senior Consulting Manager for Visa Consulting & Analytics.The role involves leading IT consulting engagements and technology ini...Mostrar más

 • Oferta promocionada

ServiceNow ITSM Lead - Design & Delivery Excellence

TechDigital GroupSan Jose, CA, United States
A tiempo completo

An established industry player is seeking a ServiceNow Functional Consultant to design and implement enterprise-scale solutions.This role involves collaborating with clients to create innovative so...Mostrar más

 • Oferta promocionada

PayPal Dispute Resolution Specialist

TradeJobsWorkforce95106 San Jose, CA, US
A tiempo completo

Help us succeed as our next PayPal Dispute Resolution Specialist to perform responsibilities as a Dispute Resolution Specialist.Stay adaptable to changing priorities and business needs.Ensure compl...Mostrar más

 • Oferta promocionada

Salesforce Delivery Manager

Ethereum Technologies LLCSan Jose, CA, United States
Indefinido

Lead end-to-end delivery of Salesforce projects, including planning, scheduling, resource allocation, and risk management.Ensure projects are delivered on time, within scope, and budget while maint...Mostrar más

 • Oferta promocionada

Client Services Manager

Wag HotelsSan Jose, CA, United States
A tiempo completo

Our purpose was founded in 2005 by pet lovers who couldn't find a suitable place to leave their pets during business trips.What started as a personal quest has grown into the ultimate boarding and ...Mostrar más

 • Oferta promocionada

Salesforce Life Science Patient Service Delivery Lead

AccentureMountain View, CA, United States
A tiempo completo

Job Description Job Description We Are: Accenture's Salesforce practice, and we live to see what this platform can do.Since we were one of the first on the scene, we're the largest global Salesforc...Mostrar más

 • Oferta promocionada

Senior Service Delivery Manager

CDI SolutionsSan Jose, CA, United States
A tiempo completo

Client is Looking for a Service Delivery Manager who should have experience in projects like Data warehouse or lake implementations.BI and reporting platform rollouts.Migration of legacy data syste...Mostrar más

 • Oferta promocionada

Application Services Manager

InsideHigherEdDublin, California, United States
A tiempo completo

District Office - Dublin, 7600 Dublin Blvd.The Chabot-Las Positas Community College District is seeking an Application Services Manager for the District Office in Dublin, California.Under the gener...Mostrar más

 • Oferta promocionada

Director of Analytics & Project Delivery | Great Benefits!

Array Internal RecruitingDanville, CA, US
A tiempo completo

Director of Analytics & Project Delivery.Bachelor’s degree required; advanced degree preferred.Monday through Friday, standard business hours.Director of Analytics & Project Delivery.Own end-to-end...Mostrar más

 • Oferta promocionada • Nueva oferta

Senior Product Manager, Subscriptions Payments & Retention

Roku, Inc.San Jose, CA, United States
A tiempo completo

A leading streaming service provider in California is seeking a Senior Product Manager to oversee payment experiences and subscription retention.The ideal candidate should have at least 5 years of ...Mostrar más

 • Oferta promocionada

Senior Service Delivery Manager

San R&D Business Solutions LLCFremont, CA, us
A tiempo completo
Quick Apply

Designation: Senior Service Delivery Manager .Foster City, California .This role demands a seasoned leader with a strong foundation in ITIL-based service management, major incident handling, and ve...Mostrar más

Client Services Manager - Remote

PayNearMeSanta Clara, CA, United States
Teletrabajo
A tiempo completo

Company DescriptionPayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments.Our modern and relia...Mostrar más

 • Oferta promocionada

Senior Manager, B2B Payments Strategy & Delivery

TinkMountain View, CA, United States
A tiempo completo

A payment technology leader is seeking a Senior Manager for Visa Consulting and Analytics.This role involves leading client engagements in Japan, driving business growth strategy, and managing comp...Mostrar más

 • Oferta promocionada

Manager, Technical Customer Service

Johnson & JohnsonSanta Clara, CA, United States
A tiempo completo

At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments a...Mostrar más

 • Oferta promocionada • Nueva oferta

Delivery Manager

LotusFlareSanta Clara, CA, United States
A tiempo completo

SaaS products based in the heart of Silicon Valley.Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available t...Mostrar más

 • Oferta promocionada

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Whole Foods Market, Inc.Sunnyvale, CA, United States
A tiempo completo

Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service a...Mostrar más

 • Oferta promocionada

Top-Tier Silicon Valley Role With Competitive Compensation, Bonuses & High Growth Potential

HealthEcareers - ClientScotts Valley, California, United States
A tiempo completo

Find a Career Where You Can Thrive—Not Just Another Job.At Schweiger Dermatology Group, we offer an opportunity to grow and excel in a supportive and dynamic environment.New York, New Jersey, Penns...Mostrar más

 • Oferta promocionada

Director, Global Client Services & Outsourcing

Guardant HealthPalo Alto, CA, United States
A tiempo completo

A leading precision oncology company is seeking a Director of Client Services in Palo Alto, CA.This role involves overseeing performance management, leading strategic initiatives, and enhancing cli...Mostrar más