A company is looking for a Temporary Customer Service Professional I.
Key Responsibilities
Guide and advocate for callers, addressing questions about benefits, claims, and eligibility
Conduct research to find answers for complex inquiries
Ensure caller satisfaction while representing the company's mission and values
Required Qualifications
High school diploma or equivalent
6 months of customer service call center experience or equivalent experience in a related field
Proficient PC skills and ability to navigate multiple applications during calls
Ability to apply mathematical concepts and calculations
Customer Service Representative • South Bend, Indiana, United States