Account Manager - Database

Account Manager

This is a remote position. This application aims to gather potential talent for future job openings. As an Account Manager, you will serve as a crucial bridge between the clients and the business. This candidate will support clients in achieving their business goals by fostering strong relationships, minimizing churn, and implementing strategies for success. They guide customers through their journey, provide updates, answer questions, and collaborate with the team to resolve concerns.

Responsibilities :

• Set and track client retention goals.
• Celebrate client milestones and progress.
• Assist clients in understanding analytics and ad accounts.
• Promote and upsell additional services.
• Enhance customer experience through valuable interactions.
• Develop training materials for client education.
• Address customer concerns and improve service quality.

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Requirements :

Benefits :