Job Description
Job Description
Nashua Hyundai is seeking a motivated and detail-oriented Service Advisor to join our growing team. This position is ideal for someone who thrives in a fast-paced environment, values customer satisfaction, and is looking for a long-term career opportunity.
Benefits :
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Competitive Compensation
- Employer Matched 401(k) available
- Clean and professional work environment
Responsibilities :
Greet customers promptlyObtain customer and vehicle informationSchedule AppointmentsClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow-up timeMonitor the progress of each vehicle throughout the day and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersVerify InsuranceSet up loaner vehiclesQualifications :
Proven record of achieving exceptional customer satisfactionPast experience as a Service Advisor, Assistant Lane Manager or Service Consultant preferredA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination / harassment, we do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws .