Entry Level Bilingual Insurance Customer Service Rep

Job Description

Job Description

At Jim Felts Agency , weve built our reputation on providing reliable, relationship-driven service since 2011. Our mission is simple : to partner with our clients to protect what matters most, while cultivating a positive and empowering work environment for our team. We invest in our employees through consistent training, meaningful recognition, and internal growth opportunities that foster their development. Whether were helping a client plan for the future or guiding them through a complex claim, we take pride in making a real difference every day.

Were hiring a Bilingual Insurance Customer Service Representative to support our growing client base with professionalism and care. In this role, youll serve as the first point of contact for clients, helping them understand coverage options, manage policies, and navigate their insurance needs with confidence. We provide a welcoming, family-like work environment that promotes balance, teamwork, and personal achievement.

• Base salary of $35,000 to $45,000 depending on experience and insurance licensing status
• Supportive team culture that celebrates wins, birthdays, and personal milestones

If you enjoy helping others, solving problems, and working in a friendly and high-performing office, we encourage you to apply today!

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Paid Holidays

Closed All Major Holidays

Responsibilities

Requirements