AIML - Machine Learning Engineer - Answers, Knowledge & Information (AKI)

Santa Clara, California, United States Machine Learning and AI

The Answers, Knowledge and Information team is revolutionizing the way hundreds of millions of people access information on their devices, all while keeping user privacy at the forefront. As an Applied ML team, we're pushing the boundaries of Apple Intelligence, result ranking, and innovative search technologies, all while running a low latency production service. Our work fuels intuitive information experiences across some of Apple's most iconic products, including Siri, Spotlight, Safari, Messages, Lookup, and more. Join us in shaping the future of how the world connects with information! We are seeking a Senior Machine Learning Engineer with a passion for applying machine learning and generative AI to create intelligent, personal search solutions for Apple products. You will research and develop novel approaches in query understanding, ranking, and ML modeling—building the technology that enables seamless and delightful search and assistant experiences across Apple products.

Description

This role offers the opportunity to research and develop personalized text, image, and multimodal retrieval and ranking models, while driving improvements and scalable evaluations that impact millions of Apple users and advance the broader AIML community.

Responsibilities

• Research, design, implement, and evaluate algorithms and models to advance personalized query understanding, user intent resolution, retrieval, and ranking
• Apply state-of-the-art NLP, CV, deep learning, and GenAI / LLM techniques to return grounded, contextually relevant responses
• Analyze loss patterns in current search and assistant stacks, and develop insights, algorithms, and techniques to close quality gaps and improve key product metrics
• Define and drive long-term technical vision, proposing clear roadmaps and setting measurable objectives for the team
• Collaborate with cross-functional partners to define product requirements and prioritize ranking criteria that maximize user satisfaction
• Establish robust evaluation metrics and continuously enhance model performance through innovative ML approaches

Minimum Qualifications

Preferred Qualifications

Proven ability to rapidly prototype solutions and perform critical analysis

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note : Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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