Talent.com
Real Estate Director of Operations / Manager of Operations
Real Estate Director of Operations / Manager of OperationsGolovko Homes • San Francisco, CA, United States
Real Estate Director of Operations / Manager of Operations

Real Estate Director of Operations / Manager of Operations

Golovko Homes • San Francisco, CA, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Overview

Golovko Homes is seeking a highly organized, proactive, and strategic Director of Operations / Operations Manager to support a dynamic, top producing realtor (top 1.5% in US & #1 in Keller Williams Realty in Northern California & Hawaii regions). This key role is integral to our continued growth and success, serving as both the operational backbone of the business and a trusted partner to the Lead Agent.

As the right hand to the Lead Agent, you’ll be responsible for overseeing and executing daily operations and managing transactions, managing team logistics, and creating systems that enable the entire team to thrive. You’ll play a pivotal role in maintaining structure, accountability, and business growth.

This is a hands-on leadership position ideal for someone who thrives in a fast-paced, high-performing environment and is passionate about building scalable systems, fostering a strong team culture, and ensuring no detail is overlooked.

The candidate must have a valid driver’s license and a clean driving record. Previous real estate / lending industry experience or administrative background is required.

Qualifications

Must-Have Qualifications :

  • 3–5+ years in operations and / or project management, ideally within real estate, construction, or fast-paced startups
  • Strong knowledge of real estate transaction processes, compliance, and industry regulations
  • Proven track record optimizing ROI and managing multi-million-dollar budgets
  • Exceptional analytical and problem-solving skills—can surface root causes and own the solution
  • Thick-skinned and resilient under pressure—able to deliver clarity in chaos
  • Positive, solution-focused attitude with excellent interpersonal skills
  • Strong communication that can distill complex info for clients and staff
  • Ability to follow instructions

Nice-to-Have Qualifications :

  • Familiarity with real estate investment, flipping projects, or tax-lien / deed processes
  • At least 3 years of experience in a leadership role.
  • Experience using tools like Odoo, DocuSign, CAR Forms, and MLS systems
  • Responsibilities

    The job scope will vary across several main categories below.

    1) Operations Management

  • Implement systems, systematize and automate processes, create and improve systems for efficiency
  • Make suggestions to improve day to day activities and client experience / support
  • Manage employees, with functions ranging from Assistant to Realtor to Marketing Associate
  • 2) Client Care

  • Proactively manage the client database and input new leads
  • Email / text client database to maintain relationship using pre-set templates; engage in conversations; make suggestions for touch point verbiage for VIP past clients
  • Provide post transaction closing information and service to clients using pre-set templates, help promptly answer their questions regardless of transaction status
  • Multitask to prioritize promptly responding to client inquiries
  • 3) Listing Management - Listing to Contract

  • Join Lead Agent during listing appointments to gather information needed for vendor management / quotes / home prep while Lead Agent converses with Sellers
  • Coordinate home prep : understand and manage work scope, obtain vendor quotes, oversee scheduling, clearly organize information for vendors and clients, ensure quality upon work completion, problem solve, obtain and share quote / payment instructions, promptly and consistently follow up with all parties involved so there are no loose ends, update Lead Agent on status
  • Prepare Sellers’ disclosure package and obtain necessary electronic signatures; organize it to be shared with prospective Buyers
  • Input all listing information into MLS and marketing websites, update as needed
  • Coordinate showings and share the listing detail with realtors upon inquiry using pre-set instructions
  • Summarize purchase offers and answer buyer agents’ questions following pre-set instructions
  • Prepare / ensure active listings are in “show ready” condition prior to photos / video being taken
  • Provide consistent updates on the process to the Lead Agent / clients; understand when escalations are needed
  • 4) Buyer Transactions

  • Proactively manage a list of active client’s home buying preferences and, on occasion, help Lead Agent select and propose properties for viewing, articulate the property / client fit using pre-set instructions
  • Coordinate and organize home showings for Buyers, prepare a home showing client itinerary and showing notes for Lead Agent using pre-set templates
  • On occasion, assist Lead Agent in performing a high level comparable market analysis to gauge property’s value
  • Set up automated home searches for clients
  • Share and summarize property disclosure package with clients using templates
  • Prepare a purchase offer package for submitting an offer to buy a home using templates
  • Prepare the property disclosure package for client’s e-signing
  • 5) Coordinating Transactions - Contract to Close

  • Update / prepare Buyer and Seller appointment materials using templates
  • Oversee all aspects of Buyer and Seller transactions from an executed purchase agreement to closing
  • Establish, coordinate, and maintain communication with all parties throughout transaction, follow pre-set instructions for client / vendor follow-up and follow templates to text / email value add info to clients
  • Check transaction documents for compliance, obtain necessary electronic signatures, submit all necessary documentation to the office broker for file compliance.
  • Maintain DocuSign templates
  • Provide consistent updates on the process for each transaction to the Lead Agent; understand when escalations are needed
  • 6) Administrative / Marketing

  • Update and send out monthly market updates to client database using templates
  • Update and prepare Buyer and Seller consultation packages prior to Lead Agent’s appointments using templates
  • Coordinate with Marketing Staff updates to cardstock / flyers
  • Regularly request client testimonials and communicate to Marketing Staff
  • Update monthly postcard content with provided information for recipients and coordinate with third party vendor for postcard mailings
  • Skills

  • Tech-savvy
  • Ability to accurately follow pre-set directions, templates, and processes
  • Detailed oriented
  • Proficiency with Google GSuite
  • Keeping context of different transactions throughout the day among different clients
  • Ability to prioritize and work independently
  • Communication and organizational skills
  • Punctual, responsible, resourceful, motivated and result-driven
  • Knowledge of Bay Area neighborhoods a big plus
  • Salary Range

    Base Salary : $100,000-$130,000, depending on experience and skill level

    Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

    Application Process

    Only complete applications will be reviewed

    Please answer the following questions via video and submit it via email or an indeed message. Only candidates who complete this step will be considered. Questions :

  • Share an example where you took initiative
  • Share an example where your attention to detail had a high impact
  • What do you consider to be your strengths that will help you excel in this position?
  • #J-18808-Ljbffr

    Crear una alerta de empleo para esta búsqueda

    Director Real Estate • San Francisco, CA, United States

    Ofertas relacionadas
    Director of Real Estate Development

    Director of Real Estate Development

    Non-Profit Housing Association of Northern California (NPH) • Berkeley, CA, United States
    A tiempo completo
    The Director of Real Estate Development leads a small team of external project managers to execute critical initiatives at NCLT. The Director is part of NCLT’s senior management team and reports dir...Mostrar más
    Última actualización: hace 22 horas • Oferta promocionada • Nueva oferta
    Director, Real Estate & Store Expansion

    Director, Real Estate & Store Expansion

    Levi Strauss & Co. • San Francisco, CA, US
    A tiempo completo
    A well-known apparel company is seeking a Director of Real Estate to drive strategic portfolio management and store expansion initiatives. The ideal candidate will have over 10 years of experience i...Mostrar más
    Última actualización: hace 11 horas • Oferta promocionada • Nueva oferta
    Real Estate Sales Manager — Lead a High-Impact Team

    Real Estate Sales Manager — Lead a High-Impact Team

    Redfin • San Francisco, CA, United States
    A tiempo completo
    A leading real estate company is seeking a Sales Manager in San Francisco.The successful candidate will build and lead a sales team, drive performance, and ensure exceptional customer service.Candi...Mostrar más
    Última actualización: hace 3 días • Oferta promocionada
    Director, Real Estate

    Director, Real Estate

    See's Candy • San Francisco, CA, US
    Indefinido
    It is the most important ingredient in our recipe for success.See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Head of Property Operations

    Head of Property Operations

    Doorvest • San Francisco, CA, US
    A tiempo completo
    At Doorvest, our mission is to advance financial security for all by building the most trusted, transparent, and efficient platform for property ownership and management. The Opportunity Doorvest is...Mostrar más
    Última actualización: hace 7 días • Oferta promocionada
    Project Manager, Real Estate Operations

    Project Manager, Real Estate Operations

    Sierra • San Francisco, CA, US
    A tiempo completo
    As a Project Manager on Sierra's Real Estate team, you will play a pivotal role in shaping our global footprint and driving the operational success of the company. You'll manage the full lifecycle o...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Director of Operations, Rugby (5173U), Intercollegiate Athletics - #81999

    Director of Operations, Rugby (5173U), Intercollegiate Athletics - #81999

    University of California-Berkeley • Berkeley, CA, United States
    A tiempo completo +1
    At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special pla...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Manager Business Development (Products – Real Estate)

    Manager Business Development (Products – Real Estate)

    Mayer Brown • San Francisco, California, USA
    A tiempo completo
    Mayer Brown is an international law firm positioned to represent the worlds major corporations funds and financial institutions in their most important and complex transactions and disputes.We are ...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Director of Real Estate Development

    Director of Real Estate Development

    Clear Channel Outdoor • San Francisco, CA, US
    A tiempo completo
    Current employees and contingent workers here to apply and search by the Job Posting Title.Clear Channel Outdoor Job Summary The Director of Development, Northern California for Clear Channel Out...Mostrar más
    Última actualización: hace 6 días • Oferta promocionada
    Real Estate Investment Associate

    Real Estate Investment Associate

    RETS Associates • Menlo Park, CA, US
    A tiempo completo
    RETS Associates, on behalf of our client, a highly regarded commercial real estate private equity firm with $2+ BN AUM, is looking to add a talented real estate. The Associate will be responsible fo...Mostrar más
    Última actualización: hace 21 días • Oferta promocionada
    Director, Global Real Estate Strategy & Transactions

    Director, Global Real Estate Strategy & Transactions

    Salesforce • San Francisco, CA, United States
    A tiempo completo
    A leading technology company is seeking a Director of Real Estate Portfolio Strategy & Transactions to shape its global real estate footprint. The role requires extensive experience in real estate t...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Head of Real Estate Product Delivery

    Head of Real Estate Product Delivery

    San Francisco Staffing • San Francisco, CA, US
    A tiempo completo +2
    Head Of Real Estate Product Delivery.The Head of Real Estate Product Delivery will lead an organization that is responsible for organizing, prioritizing, optimizing, and maintaining capabilities fo...Mostrar más
    Última actualización: hace 22 días • Oferta promocionada
    Director of Real Estate & Workplace

    Director of Real Estate & Workplace

    Lambda • San Francisco, CA, US
    A tiempo completo
    Lambda, The Superintelligence Cloud, builds Gigawatt-scale AI Factories for Training and Inference.Lambdas mission is to make compute as ubiquitous as electricity and give every person access to ar...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Director of Operations, Rugby (5173U), Intercollegiate Athletics - 81999

    Director of Operations, Rugby (5173U), Intercollegiate Athletics - 81999

    InsideHigherEd • Berkeley, California, United States
    A tiempo completo
    Director of Operations, Rugby (5173U), Intercollegiate Athletics - 81999.At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can th...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Real Estate Project Manager

    Real Estate Project Manager

    AppleOne Technical Staffing • Menlo Park, CA, United States
    A tiempo completo
    Be part of our growth story : manage and shape the spaces powering a leading fintech organization!.Contract opportunity for 6 months to start with potential for extension. We are seeking a highly cap...Mostrar más
    Última actualización: hace 19 días • Oferta promocionada
    EY-Parthenon - Strategy and Execution - Corporate Real Estate - Director

    EY-Parthenon - Strategy and Execution - Corporate Real Estate - Director

    EY-Parthenon • San Francisco, CA, United States
    A tiempo completo
    EY-Parthenon – Strategy and Execution – Corporate Real Estate – Director.Location : New York, Boston, Philadelphia, McLean, Atlanta, Dallas, Houston, Denver, Los Angeles, San Francisco, Seattle, Det...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Head of Facilities & Real Estate

    Head of Facilities & Real Estate

    Rakuten • San Mateo, California, USA
    A tiempo completo
    Rakuten International is a division of Rakuten Group Inc.Japanese global technology leader in services that empower individuals communities businesses and society. Headquartered in San Mateo Califor...Mostrar más
    Última actualización: hace 15 días • Oferta promocionada
    Director, Retail Operations

    Director, Retail Operations

    Aritzia LP • San Francisco, CA, US
    A tiempo completo
    The mission of the Retail Operations Department is to identify sales driving and profit maximizing opportunities, while upholding the daily standards of operational excellence in our boutiques and ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada