IT Specialist | Desktop Support | System Administrator - troubleshooting

Job Description

Job Title :   IT Specialist | Desktop Support | System Administrator - troubleshooting

Location : Brooklyn NY, 11221  (Onsite - Hybrid)

Duration : 30 months

Only 9+ Years candidate needed for submissions.

Required Documents :

Stamped VISA Copy, Passport COPY, DL Copy / State ID, Bachelor Degree copy   & 3 Prof. References - MUST FOR SUBMISSION – All Visa Holders

JOB DESCRIPTION :

• 78 Months - Technical experience in end-user desktop troubleshooting and support.
• 78 Months - Technical experience with office-wide PC, laptop, network and printer / peripheral troubleshooting and support activity.
• 72 Months - Experience with ticket management software and related procedures (e.g., ITSM Service Now)
• 72 Months - Experience supporting, troubleshooting, and operating video-teleconference equipment.
• 72 Months - Experience with the Microsoft Suite of products as well as Desktop O / S.
• 48 Months - Experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff.
• 48 Months - Experience in understanding and compliance with confidentiality related to sensitive data. (e.g., HIPAA / HITECH Law, Pub 1075).
• 48 Months - Experience in a customer service related support position providing direct, in-person technical support to Executive level clients / customers and administrators.
• 48 Months - Experience managing and prioritizing support calls.
• 24 Months - Experience with internet-based teleconference software support (e.g. WebEx, MS Teams, Zoom).
• If you are interested, please send your Updated Resume, DL Copy with the following info at the earliest;
• Full Legal Name :
• Current City, State, Zip :
• Interview Availability :
• Start availability :
• Work Authorization :
• Phone No :
• Hourly Rate :

Requirements

Network support