Customer Service Representative

Job Description

Job Description

Customer Service Representative | $2 0 hr | Mon-Fri 8 : 30 am- 5 : 00 pm |Temp to Hire

What Matters Most

• Competitive Pay of $20.00 per hour
• Schedule : Mon.-Fri. 8 : 00 AM-5 : 00 PM
• Location : Homer, Glen IL
• Temporary-to-hire opportunity with career growth and stability
• Weekly Pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job Description

A Customer Service Representative (Order Clerk) plays a crucial role in the efficient processing of orders for materials and merchandise. They are responsible for accurately receiving and processing customer orders, tracking order progress, and communicating any changes in delivery schedules to customers. Maintaining comprehensive records of pricing, delivery dates, inventory, and transaction related data is essential.

Responsibilities :

Receive and verify orders, ensuring availability and stock using accounting software.

Monitor customer credit terms and provide updates on order status, delivery dates, and freight charges.

Input orders accurately into accounting software and maintain effective communication with warehouse staff.

Offer freight quotations and generate Bill of Lading documents for outgoing shipments.

Create sales orders and invoices using accounting software.

Qualifications and Requirements :

At least 2 years of relevant experience in customer service, logistics, billing, or a related area.

Ability to prioritize, multitask, and thrive in a fast-paced environment.

Strong attention to detail and high degree of accuracy.

Excellent organizational and data management skills.

Basic understanding of invoicing and crediting processes.

Benefits and Perks :

$20hr

Medical Benefits

Holidays

Training & Growth

Your New Organization :

Manufacture chemicals used for industrial cleaning and sanitizing.

Your Career Partner : The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

In the spirit of pay transparency, we want to share the base salary range for this position is $20hr, not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth