Strategic Account Manager - Mail Innovations

Strategic Account Manager - Mail Innovations

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The Strategic Account Manager - Mail Innovations generates new business and manages customer relationships for Mail Innovations' large accounts. He / She is responsible for meeting and exceeding established individual sales plans. This position maintains a strategic partnership with UPS's Small Package sales team to obtain sales leads and develop enterprise bundled account strategies. He / She cultivates key relationships internally and externally to achieve sales results and high levels of customer satisfaction. This position stays abreast of competitive and industry knowledge to deliver enterprising customer solutions. In addition, the Strategic Account Manager develops a deep understanding of clients' mailing operations and leverages UPS solutions to enhance efficiency, reduce costs, and drive long-term growth. This role identifies areas of opportunity within existing accounts, executes business reviews with decision-makers, and collaborates cross-functionally to ensure seamless service delivery. He / She actively participates in strategic planning, prepares custom proposals, and leads solution presentations. The incumbent also ensures CRM data is accurately maintained and provides regular forecasting updates to sales leadership.

Responsibilities :

• Generates new business opportunities within the Mail Innovations portfolio and expands MI presence within strategic accounts
• Manages relationships with key decision-makers to strengthen long-term customer engagement and satisfaction
• Develops and executes sales strategies to achieve and exceed established performance targets
• Partners with UPS Small Package sales teams to coordinate bundled solutions and identify cross-selling opportunities
• Cultivates strong internal and external relationships to support portfolio growth and customer loyalty
• Leverages industry and competitive knowledge to position MI services and deliver value-added solutions
• Maintains visibility into account activity to support revenue planning and business development efforts

Preferred Qualifications :

Basic Qualifications :

Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Pay Range :

$90,360.00 / year to $135,600.00 / year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education / training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and / or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical / prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick / Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.