Lead Medical Assistant

We Are More Than A Health System

We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more in our careers and in our communities.

Job Description Summary

Provides clinical support to health care professionals to ensure the delivery of quality health care services with problem solving and resource allocation, clarifying root causes and driving cross functional problem solving in the team as a whole. Responsible for cost-effective utilization of employees and other resources while maintaining high standards of quality, service, and satisfaction. Oversees and leads activities of clinical staff. Serves as a clinical subject matter expert in the practice. Trains new clinical staff. Leads and promotes clinical quality and safety standards.

Responsibilities And Duties

Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice. Successful completion of Care Connect EMR documentation skills Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR inbasket. Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept / unit personnel. Communicates with patients and customers in a respectful and caring manner Communicates, collaborates, and anticipates the needs of the health care team in order to ensure continuity and quality of care and coordination of services. Collects. Monitors, and reports patient data and needs as appropriate Maintains documentation guidelines around patient chargeable items / services Exhibits understanding and promotes the practice of safety, infection control and clinical standards to ensure optimal employee performance. Proficient in process improvement Maintains employee performance to standard work and daily lead metrics.

Minimum Qualifications

High School or GED (Required)BLS - Basic Life Support - American Heart Association, CCMA - Certified Clinical Medical Assistant - National Healthcareer Association

Additional Job Description

SPECIALIZED KNOWLEDGE Associate's Degree or higher Experience using EPIC Experience as Preceptor Committee involvement Five+ years of experience working in a physician practice or healthcare setting Experience as an EPIC SuperUser Experience in Process Improvement Experience as Committee lead or co-chair Experience in Project management Teaching experience Supervisory / informal leadership experience

Work Shift : Day Scheduled Weekly Hours : 40 Department GMC GME Family Medicine Grant

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment