Customer Support Quality LeadVirtualVocations • Tamarac, Florida, United States
Customer Support Quality Lead
VirtualVocations • Tamarac, Florida, United States
Hace 18 horas
Tipo de contrato
- A tiempo completo
Descripción del trabajo
A company is looking for a Customer Support Quality Lead to enhance customer support interactions.
Key Responsibilities
Establish and improve a QA program for evaluating agent performance across support channels
Analyze quality data to identify trends and opportunities for improvement
Collaborate with cross-functional teams to integrate quality feedback into product and process updates
Required Qualifications
3+ years of experience in Quality, Voice of Customer, or Learning & Development in a support or operations environment
Experience analyzing performance metrics and translating insights into actionable plans
Knowledge of quality assurance methodologies in customer support
Familiarity with support platforms like Salesforce Service Cloud or Zendesk
Experience with e-learning platforms or QA software tools is a plus
Crear una alerta de empleo para esta búsqueda
Quality Lead • Tamarac, Florida, United States
Ofertas relacionadas
The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, G...Mostrar más
Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más A company is looking for a Member Support Advisor who is customer-oriented and passionate about enhancing the customer experience.
Key Responsibilities : Handle inbound and outbound customer querie...Mostrar más 
As a Product Delivery Specialist at Whole Foods, you will be a vital part of our team, ensuring that our customers receive their orders quickly and safely.
Your role will involve delivering products...Mostrar más Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más A company is looking for a Supplier Success Professional (Customer Support) - Bilingual French / English.Key Responsibilities Provide professional support to all customers and assist them in naviga...Mostrar más 
The Technical Support Engineer provides technical assistance for both application support and desktop administration.This role requires troubleshooting software and hardware issues, managing IT ass...Mostrar más A company is looking for a Customer Service Representative (Remote).Key Responsibilities : Respond to customer support tickets and resolve issues related to existing orders Manage high-volume pho...Mostrar más Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más A company is looking for a Customer Support Specialist I to serve as the first point of contact for customers, providing assistance and troubleshooting support.
Key Responsibilities Respond prompt...Mostrar más Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más 
The worlds dreams peoples dreams our dreams.Our passion creates ideas that make dreams come alive.Technology and products that were only dreams become reality.
Dreams challenge and the Nidec-Group w...Mostrar más Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...Mostrar más A company is looking for a Customer Support Specialist to enhance customer experience by providing technical support and engineering solutions.
Key Responsibilities Triaging customer issues and de...Mostrar más A company is looking for a Freelance Customer Support Representative for US hours.Key Responsibilities Triage, answer, and solve incoming customer requests Investigate and troubleshoot problems ...Mostrar más A company is looking for a Bilingual Associate Customer Support Technician.Key Responsibilities Answer real-time customer inquiries via phone, email, or chat regarding software issues Triage and...Mostrar más
Tech Lead, Android Core Product - Coral Springs, USA
Speechify • Coral Springs, FL, United States
A tiempo completo
Última actualización: hace 24 días • Oferta promocionada
Remote Content QA Reviewer
Outlier • Sunrise, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Customer Support Advisor
VirtualVocations • Tamarac, Florida, United States
A tiempo completo
Última actualización: hace 4 días • Oferta promocionada
Product Delivery Specialist
Whole Foods • Tamarac, FL, United States
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
AI Trainer -Remote Content QA Reviewer
Outlier • Coconut Creek, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Remote AI Content Reviewer
Outlier • Coconut Creek, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Bilingual Customer Support Specialist
VirtualVocations • Tamarac, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Technical Support Engineer
Hilton Software • Coral Springs, FL, United States
A tiempo completo
Última actualización: hace 18 horas • Oferta promocionada • Nueva oferta
Remote Customer Support Specialist
VirtualVocations • Tamarac, Florida, United States
Teletrabajo
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Remote Text Quality Evaluator
Outlier • Coral Springs, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Customer Support Specialist
VirtualVocations • Tamarac, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Work From Home -Remote Text Quality Evaluator
Outlier • North Lauderdale, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Quality Customer Liaison Officer
Nidec • Coral Springs, Florida, USA
A tiempo completo
Última actualización: hace 26 días • Oferta promocionada
Work From Home -Remote Content QA Reviewer
Outlier • Sunrise, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Work From Home -Remote AI Content Reviewer
Outlier • Tamarac, FL, United States
Teletrabajo
A tiempo completo
Última actualización: hace 2 días • Oferta promocionada
Customer Support Engineer
VirtualVocations • Tamarac, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Customer Support Representative
VirtualVocations • Tamarac, Florida, United States
A tiempo completo
Última actualización: hace más de 30 días • Oferta promocionada
Bilingual Customer Support Technician
VirtualVocations • Tamarac, Florida, United States
A tiempo completo
Última actualización: hace 3 días • Oferta promocionada