Specialist Software Engineer (ServiceNow Developer)

About FlightSafety International

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Specialist Software Engineer is responsible for developing, maintaining, and identifying improvements by planning, implementing, and monitoring software framework solutions using specialized platform knowledge / experience

Tasks and Responsibilities

• Identify and develop product specification, system design, development, and system integration for new and existing software applications using specific platform knowledge (i.e., SAP, ABAP, CAD, API, Syteline ERP, etc.)
• Assist senior engineers in the design of new software product concepts and development; create and test product prototypes
• Integrate ServiceNow with applications such as Delinea, SailPoint, and other security or enterprise application
• Conduct new technology research and concept specifications to influence the design of individual software components
• Collaborate with cross-functional areas on products and programs that will contribute to FSI's strategic direction, development, and future growth
• Monitor, configure, and improve integration with COTS platforms
• Consult with users on problem determination and provide root cause analysis in a timely manner
• Provide 24x7 on-call support, after-hours, and weekend work as needed
• Accountable and responsible for the accuracy and completeness of assigned work and results

Minimum Education

Minimum Experience

Knowledge, Skills, Abilities