Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Elk Grove Village, IL, US
No se aceptan más aplicaciones
Associate Team Leader

Associate Team Leader

H&R Block • Elk Grove Village, IL, US
Hace 28 días
Tipo de contrato
  • A tiempo completo
  • A tiempo parcial
Descripción del trabajo

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had :

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team :

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your expertise :

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

  • At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is $11.00 - $29.00 / hr. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    Pay Range : $11.00 - $29.00 / hr

    Sponsored Job

    Job #13450

    Crear una alerta de empleo para esta búsqueda

    Associate Team Leader • Elk Grove Village, IL, US

    Ofertas relacionadas
    Access Team Lead

    Access Team Lead

    Northwestern Medicine Central DuPage Hospital • Winfield, IL, US
    A tiempo completo
    At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team Leader

    Team Leader

    Primark • Schaumburg, Illinois, US
    Indefinido
    Because you don't just succeed - you exceed.Expanding teams, capabilities, and ambitions.And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences ...Mostrar más
    Última actualización: hace 11 días • Oferta promocionada
    LEAD TEAM MEMBER FT - pOpshelf

    LEAD TEAM MEMBER FT - pOpshelf

    Dollar General • Gurnee, IL, US
    A tiempo completo
    Join The Dollar General Journey.Dollar General values each and every one of its employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Customer Relations - Team Lead

    Customer Relations - Team Lead

    The Cary Company • Addison, IL, US
    A tiempo completo
    Quick Apply
    Addison, IL (On-site) Reports to : Customer Service Operations Manager Compensation Range : $48,000-$62,000 Annually + Incentives & Benefits (Compensation varies based on experience and edu...Mostrar más
    Última actualización: hace más de 30 días
    Shift Leader

    Shift Leader

    Taco Bell • Joliet, IL, US
    A tiempo completo
    As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for our guests.You’ll play a key role ...Mostrar más
    Última actualización: hace más de 30 días
    Crisis Services Team Lead

    Crisis Services Team Lead

    DuPage County Health Department • Hinsdale, IL, United States
    A tiempo completo
    Join Our Expanding Crisis Services Team!.We're excited to present an exceptional opportunity to be part of our Crisis Services team at the DuPage County Health Department! As a key member of our te...Mostrar más
    Última actualización: hace 4 días • Oferta promocionada
    Shift Leader

    Shift Leader

    Insomnia Cookies • Naperville, IL, United States
    A tiempo parcial
    E Chicago Ave, Naperville, IL (Suite 109).You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style s...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    LEAD TEAM MEMBER PT - pOpshelf

    LEAD TEAM MEMBER PT - pOpshelf

    Dollar General • Gurnee, IL, US
    A tiempo completo
    Join The Dollar General Journey.Dollar General values each and every one of its employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Shift Leader

    Shift Leader

    McAlister's Deli • Mokena, IL, US
    A tiempo completo
    As a shift leader, your responsibilities include training new associates, helping FOH run as smoothly as possible, and running your shift efficiently and effectively.Mostrar más
    Última actualización: hace más de 30 días
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Romeoville, IL, US
    A tiempo completo
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Mostrar más
    Última actualización: hace más de 30 días
    Associate Team Leader

    Associate Team Leader

    H&R Block • Grayslake, IL, US
    A tiempo completo +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Mostrar más
    Última actualización: hace 28 días • Oferta promocionada
    Member Team Lead

    Member Team Lead

    Veterans Staffing • Joliet, IL, US
    A tiempo completo +1
    Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates. communicating goals and feedback; training associates on processes and pr...Mostrar más
    Última actualización: hace 3 horas • Oferta promocionada • Nueva oferta
    Member Team Lead

    Member Team Lead

    Sam's Club • Joliet, IL, US
    A tiempo completo +1
    Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates. communicating goals and feedback; training associates on processes and pr...Mostrar más
    Última actualización: hace 16 horas • Oferta promocionada • Nueva oferta
    Shift Lead

    Shift Lead

    Illinois Staffing • Naperville, IL, US
    A tiempo completo
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team

    Team

    Extended Stay America • Schaumburg, IL, United States
    A tiempo completo
    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performanc...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team Lead

    Team Lead

    Tempur Sealy • Deer Park, IL, United States
    A tiempo completo
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Team Leader - Multiple Openings (2nd & 3rd Shifts)

    Team Leader - Multiple Openings (2nd & 3rd Shifts)

    Nestle • Schaumburg, IL, United States
    A tiempo completo
    And a career that empowers you to grow.At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno,...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Associate Manager

    Associate Manager

    Domino's Pizza • Lisle, IL, US
    A tiempo completo
    Domino's Pizza is a small franchise with locations in Lombard, Lisle, Glen Ellyn and Elmhurst IL.We are fast-paced, challenging, rewarding and our goal is to bring smart hustle and positive energy ...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada