Project Manager - Configuration & Asset Management
Duration : 5 months, start ASAP
Pay Rate : $70.00 / hr to $75.00 / hr on W2
US Atlanta based (hybrid). Generally Eastern Time working hours, with some early starts for European calls.
Job Description :
- Lead stakeholders across the business to generate data to populate the ServiceNow system to support company separation, with a focus on CMDB
- PM global audits / data transfer / data cleanup for MTO alongside the Config & Asset Management WG Lead.
- Work with the Service Management team to ensure that data is uploaded into ServiceNow and is accessible for ITSM processes.
- Perform basic data analysis as required to support the analysts.
- Lead and support the data analysts to drive data improvements in the ServiceNow system.
- Ensure that data clean up and audits are targeted with maximum efficiency, appropriately resourced and that delivery is driven and communicated.
- Provide regular progress reporting as required
Skills / Experience Required
Essential :
Action driver with excellent organizational skills.Clear communicator, able to express progress in multiple formats to suit different audiences.Excellent stakeholder manager, able to engage the audit & config delivery teams as well customers of the data and other key stakeholders.Analytical thinking & problem solving. Able to reframe challenges and find innovative solutions to problems.Strong data modelling / data analysis understanding.Understanding of challenges associated with large data updates.Ideal Candidate for the position :
Experience of managing complex system data updates.Knowledge of CMDB, APM and asset management databases and relevant challenges.Understanding of ITIL and ITSM processes.Experience of data modelling with CSDM in ServiceNow for a broadcast / media production organization.Experience of managing asset audits.