HVM-Sr. Sales Engineer - Technical - Midwest

Business Unit Job Summary: A brief synopsis of the role for this set of work. This summary can include details about products, regions, scope and other details unique to a GBU, department or position.

The primary function will be to plan and perform sales and marketing efforts for the Service Center. This role is responsible for an area of geography which could include multiple service center locations. This role is responsible for acting as a technical expert with the region to support complex job walks, bid responses and technical conversations with clients. . This activity will be done using all principles of good salesmanship, including personal client visits, telephone selling, group selling, territory and account management, plus participation in technical and professional associations. Responsible for developing driving the organization thought leadership in the market place through lunch & learns, attending industry events, and facilitating road shoes to show ERS’s thought leadership in the market.

A secondary function will be in the development of other sales personnel. The Senior Sales Engineer - Technical will be asked to mentor Associate Sales Engineers, Inside Sales Engineers or Sales Engineers in the technical aspects, sales skills, marketing functions, business related activities and other skill sets required of field Sales Engineers.

Responsibilities:

• Perform sales support to consistently meet overall area sales goals.
• Make regular sales calls on existing major accounts and establish contact with new accounts.
• Make effective customer presentations, proposal pricing is accurate and technically correct.
• Strength in selling maintenance, engineering services and professional services are required.
• Develop new accounts, sell national accounts and make sales calls at the VP level.
• Perform marketing support to promote the Company’s image throughout the industry.
• Implement area-marketing plan on a monthly basis.
• Assist Corporate needs in new service assessments, marketing research and literature development.
• Perform public relations to promote sales.
• Active participation in trade shows and professional societies.
• Must be able to give effective group presentations for both internal and external customers.
• Member of the Area Management Committee.
• Actively participate as a committee member.
• Assist in the development of the area sales and marketing plan.
• Bring input and new ideas on Sales and Marketing activities.
• Act as mentor and trainer to new sales associates in the fundamentals of Company sales.
• Required to assess the initial skill level and technical expertise of the new sales associate and provide to the regional manager a recommended sales training schedule.
• Training will be provided in the areas of technical assistance, sales skills, walk-through requirements, drawing take-offs, proposal development, and territorial and account management to the new sales associate.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse tension.
• Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Negotiating – Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly.
• Time Management – Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly.

Education & Certifications:

• Graduate engineer (BSEE/BSME) and no experience; OR
• Graduate of electrical technical school or equivalent, and five years of similar work; OR
• High school diploma or equivalent and eight years of similar work.

Requirements:

• Willing to work flexible hours, weekends, some overnight travel to cover sales territory.
• Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Conduct walk-through of construction sites and work in and around electrical equipment.
• Valid Driver’s License required.

TRAVEL TIME REQUIRED

• 50%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.