Front Desk Manager

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct destination Receive and sort mail and deliveries Tidy and maintain the reception area Daily Filing as well as general clerical support for various departments EDUCATION AND EXPERIENCE High school diploma required Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications such as Microsoft Word, Excel, Outlook, etc. Knowledge of customer service principles and practices KEY COMPETENCIES Verbal and written communication skills Professional personal presentation Attention to detail Reliability